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Medical Office Receptionist
2 months ago
VASC Vein and Artery Surgical Consultants
At VASC, our commitment is to provide exceptional vascular care through advanced treatment options and a patient-centered approach. We are currently seeking a dedicated Front Office professional to enhance our operational efficiency.
Role SummaryThe Front Office Staff plays a crucial role in managing patient interactions and ensuring a smooth flow of operations within our practice.
Key Responsibilities- Manage incoming calls, directing them appropriately and taking messages as needed.
- Welcome visitors and provide them with necessary information about our services.
- Assist with inquiries from patients and the public, ensuring a high level of customer service.
- Maintain knowledge of staff movements and appointments.
- Perform general administrative tasks, including document preparation and mail sorting.
- Schedule patient appointments and organize meetings efficiently.
- Maintain cleanliness and organization of the reception and waiting areas.
- Support the Office Manager with various administrative duties.
- Oversee the management of the vascular clinic operations.
- Prepare patient charts and assist with patient intake and follow-up processes.
- Travel may be required as part of the role.
- High school diploma or equivalent is required.
- Bilingual proficiency in English and Spanish is preferred.
- Familiarity with medical terminology is advantageous.
- Certification as a Medical Assistant is a plus.
- Understanding of insurance verification processes.
- Proficient in administrative and clerical procedures.
- Competent in using computers and relevant software applications.
- Strong customer service skills and knowledge of best practices.
- Effective keyboard skills.
- Excellent verbal and written communication abilities.
- Professional demeanor and personal presentation.
- Strong customer service orientation.
- Ability to manage information effectively.
- Strong organizational and planning skills.
- Attention to detail and initiative.
- Reliability and ability to handle stress.
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