Relationship Banking Specialist II
5 days ago
We are seeking a highly skilled and experienced Relationship Banking Specialist II to join our team at the California Bank of Commerce.
Job Summary:
The successful candidate will be responsible for providing exceptional customer service to all branch clients, assisting them with account servicing and transactional needs. They will also promote and cross-sell bank products and services, and provide support to other Branch and Department team members as needed.
Key Responsibilities:
- Promote Bank Products and Services:
- Identify opportunities to cross-sell bank products and services to clients.
- Provide personalized recommendations to clients based on their financial needs.
- Provide Exceptional Customer Service:
- Assist clients with account servicing and transactional needs.
- Resolve customer complaints and issues in a professional and timely manner.
- Support Branch and Department Team Members:
- Provide assistance and support to other Branch and Department team members as needed.
- Collaborate with team members to achieve business objectives and goals.
Requirements:
- Education:
- High school diploma or equivalent required.
- Associate's or Bachelor's degree in a related field preferred.
- Experience:
- At least six months of branch banking experience preferred.
- Minimum six months of cash handling experience required.
- Skills:
- Strong mathematical ability.
- Excellent oral and written communication skills.
- Outstanding interpersonal skills.
- Effective time management and organizational skills.
- Attention to detail and follow through.
Work Environment:
- Standard office environment with a moderate noise level.
Physical Demands:
- Prolonged periods sitting at a desk and working on a computer.
- Remain in a stationary position for sustained periods of time.
- Occasionally move about inside the office to access file cabinets and/or other office machinery.
Equal Opportunity Employer:
The California Bank of Commerce is an equal opportunity employer and welcomes applications from diverse candidates.
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