Sales Operations Director

3 weeks ago

Bridgeport, United States US Foods, Inc. Full time
Job Title: Sales Operations Director

About the Role:

We are seeking a highly skilled Sales Operations Director to join our team at US Foods, Inc. As a key member of our sales organization, you will be responsible for leading the Area Sales Support team to drive critical KPIs and maximize share and retention opportunities.

Key Responsibilities:

  • Lead the Area Sales Support team to drive sales performance and achieve business objectives.
  • Develop and implement sales strategies and processes to improve sales productivity and performance.
  • Collaborate with sales leaders and the sales support team to strategize and implement training aimed at improving the skills and knowledge of the sales team.
  • Lead digital initiatives to promote and track the advancement of internal CRM utilization by sellers and external E-Commerce and Business Tools adoption.
  • Supervise a team of sales support specialists, including COP Specialists, Produce Specialists, Food Fanatic Chefs, Restaurant Operations Consultants, Stock Yards Business Development Managers, and Customer Solutions Coordinators.

Requirements:

  • A minimum of 7 years in sales, sales operations, or sales management, with at least 5 years in a supervisory role.
  • 10% of overnight travel to participate in trainings, meetings, and other company events.
  • Bachelor's degree or equivalent working experience in sales, sales operations, merchandising, marketing, or strategy-related fields.

Preferred Qualifications:

  • Demonstrates leadership skills with the ability to lead and inspire a large team with diverse skill sets in a complex environment.
  • Proven experience in performance management and team development.
  • Proven experience in developing and implementing sales strategies and processes.
  • Strategic mindset with the ability to align sales operations with overall business strategy.
  • Experience within the foodservice industry and an understanding of sales trends, market dynamics, and competitor activities.
  • Strong analytical and data-driven decision-making skills with experience with data analytics tools and proficiency in interpreting sales metrics.
  • Experience in designing and implementing sales training programs.
  • Strong project management skills with the ability to plan and execute events and initiatives effectively.
  • Flexibility in responding to evolving market conditions and organizational needs with strong problem-solving skills to address complex challenges and ability to make timely, data-informed decisions.
  • Excellent communication and presentation abilities to convey strategies, insights, and reports effectively to stakeholders at various levels of the organization.

Work Environment:

This role is partially remote, and the associate is expected to perform assigned responsibilities from a combined home-based and office-based environment.

Physical Qualifications:

Standard required physical activities including length of time performing each activity.

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

Job Requires Worker To:

Frequency:

STAND: FREQUENTLY

WALK: FREQUENTLY

DRIVE: OCCASIONALLY

SIT: FREQUENTLY

LIFT

1-10 lbs (Sedentary): FREQUENTLY

11-20 lbs (Light): OCCASIONALLY

21-50 lbs (Medium): OCCASIONALLY

51-100 lbs (Heavy): NEVER

Over 100 lbs (Very Heavy): NEVER

CARRY

1-10 lbs (Sedentary): FREQUENTLY

11-20 lbs (Light): OCCASIONALLY

21-50 lbs (Medium): OCCASIONALLY

51-100 lbs (Heavy): NEVER

Over 100 lbs (Very Heavy): NEVER

PUSH/PULL 1: NEVER

CLIMB/BALANCE: NEVER

STOOP/SQUAT: NEVER

KNEEL: NEVER

BEND: NEVER

REACH ABOVE SHOULDER: OCCASIONALLY

TWIST: OCCASIONALLY

GRASP OBJECTS 2: OCCASIONALLY

MANIPULATE OBJECTS 3: FREQUENTLY

MANUAL DEXTERITY 4: CONTINUOUSLY

1 (Push/Pull: Dolly, cartons and boxes)

2 (Grasp Objects: Boxes and cartons)

3 (Manipulate Objects: Boxes and dolly)

4 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

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