Director of Sales Operations

2 months ago


Bridgeport, United States US Foods Full time
About the Role

The Director of Sales Operations will serve as a liaison for the Commercial Excellence team, playing a strategic role within the organization. This individual will be responsible for driving commercial success by executing plays, coaching leaders, and partnering with commercial excellence to drive consistency and improve area performance.

Key Responsibilities
  • Leadership: Lead the Area Sales Support team (Chefs, Restaurant Operations Consultants, Category/Segment Specialists, Stock Yards Business Development Managers) to drive critical KPIs.
  • Drive Resource Allocation: Allocate sales support teams to maximize share and retention opportunities.
  • Talent Management: Recruit, hire, and supervise the Area Sales Support team to maintain a skilled and motivated team.
  • Coach and Lead Direct Reports: Coach and lead direct reports to improve their performance and business effectiveness.
  • Ensure Development of Strong Pipeline: Ensure development of a strong pipeline of talent.
  • Data Analysis: Leverage internal reporting tools and market share data to track progress and identify performance improvement opportunities.
  • Strategic Planning: Translate strategy into Area implementation plans and track performance on key metrics.
  • Sales Process Optimization: Streamline and optimize sales processes and plays to improve sales productivity and performance.
  • Training and Event Management: Work closely with Sales Leaders and the Sales Support team to strategize and implement training aimed at improving the skills and knowledge of the sales team.
  • Leading Digital: Lead digital by promoting and tracking the advancement of internal CRM utilization by sellers and external E-Commerce and Business Tools adoption.
Requirements
  • A minimum of 7 years in sales, sales operations, or sales management, with at least 5 years in a supervisory role.
  • Ideal candidate has experience that includes collaboration cross-functionally and leadership across multiple sites with a background in developing and implementing sales strategies and processes.
  • 10% of overnight travel to participate in trainings, meetings, and other company events.
Preferred Qualifications
  • Demonstrates leadership skills with the ability to lead and inspire a large team with diverse skill sets in a complex environment.
  • Proven experience in performance management and team development.
  • Proven experience in developing and implementing sales strategies and processes.
  • Strategic mindset with the ability to align sales operations with overall business strategy.
  • Experience within the foodservice industry and an understanding of sales trends, market dynamics, and competitor activities.
  • Strong analytical and data-driven decision-making skills with experience with data analytics tools and proficiency in interpreting sales metrics.
  • Experience in designing and implementing sales training programs.
  • Familiarity with methodologies for enhancing skills and knowledge of sales teams.
  • Strong project management skills with the ability to plan and execute events and initiatives effectively.
  • Flexibility in responding to evolving market conditions and organizational needs with strong problem-solving skills to address complex challenges and ability to make timely, data-informed decisions.
  • Excellent communication and presentation abilities to convey strategies, insights, and reports effectively to stakeholders at various levels of the organization.


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