Enterprise Solutions Expert

3 days ago

Austin, Texas, United States INSPYR Solutions Full time
About the Opportunity

This Enterprise Solutions Expert role offers a unique chance to become a functional subject matter expert within a dynamic organization focusing on enterprise systems.

The team builds and manages service management applications and agreement systems, which support various customer service channels-whether through contact centers, cell support, online chat, or phone-via service partners and wireless carriers.

As a key player, you will bridge business stakeholders with internal teams to design and implement innovative solutions.

Key Responsibilities

As an Enterprise Solutions Expert, you will interface directly with business stakeholders, collaborating closely with internal partners to identify and solve complex problems.

Your work will include leading workshops and brainstorming sessions, understanding business requirements, and recommending high-level solutions. You will influence technical direction, aligning engineering leaders to approve your solution designs.

You'll be the critical bridge between functional subject matter expertise and the technical architecture, driving processes that support end customers through enterprise systems.

Requirements
  • 7+ years of Enterprise Solutions Expert experience:
  • Strong engineering and architecture background with expertise in trending architectural approaches.
  • Java and Rest APIs expertise:
  • Deep understanding of microservices vs monolithic architectures, system design, security, compliance, and database management.
  • Ability to open and understand code for business logic and ensure the development of scalable, high-throughput systems.
  • Product Owner/Communication skills:
  • Strong communication skills to influence, guide, and collaborate effectively with cross-functional teams and business stakeholders.
Nice to Haves
  • Experience working with Apple systems and solutions.
  • Ability to create detailed solution documentation, including user stories, requirements traceability matrix, nonfunctional requirements, and key performance indicators (KPIs).
About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs.

Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions.

By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities.

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