Air Distribution Sales Associate

6 days ago


Sacramento, California, United States Air Treatment Corporation Full time
Job Description

Air Treatment Corporation is a dynamic, collaborative work environment that values high-quality customer service. We strive to create a cohesive team that exceeds expectations, providing opportunities for growth and advancement from within. Our robust benefit package supports the well-being of our team members.

The Inside Sales Associate acts as a liaison between Sales Engineers, clients, and manufacturers, facilitating constant communication to provide general information, service, maintenance, and repair updates related to product/project stages.

Key Responsibilities
  • Pre-Bid Duties:
    • Review plans and specifications provided by Sales Engineers and Inside Sales Engineers.
    • Perform take-off of various Air Distribution Products.
    • Utilize multiple factory software tools to create equipment selections, performance data, and specifications.
    • Generate quote letters and price summaries based on customer requests and/or project plans and specifications.
    • Update and manage bid documents and quote requests in ATC CRM.
  • Project Management/Post Bid Duties:
    • Create submittal documents for various products.
    • Collaborate with sales engineers to gain approval for submittals.
    • Enter orders to factories.
    • Enter stock orders in ATC CRM.
    • Relay shipping information between factory and customer.
    • Interact with credit team and CRM coordinators as needed.
    • Track orders/shipments as necessary.
    • Assemble project closeout documents.
    • Process warranty claims with manufacturers.
    • Process and track RMAs with customers and manufacturers.
    • Update and manage orders in CRM.
  • Additional Duties:
    • Attend in-house factory training, ATC trainings, factory/webinar, and online trainings.
    • Demonstrate knowledge of location for factory literature and technical resources.
    • Assist and direct customers with requests.
    Requirements
    • Excellent verbal communication skills.
    • Excellent interpersonal and customer service skills.
    • Excellent organization skills and attention to detail.
    • Proficient in time management.
    • Demonstrated problem-solving skills.
    • Proficient with Microsoft Office Suite (Outlook, Word, Excel), Internet Browser (Chrome), and related Microsoft CRM software.
    Preferred Qualifications
    • Prior experience in customer service highly preferred.
    • Building Construction Industry Experienced Preferred.
    Physical Requirements
  1. Prolonged periods sitting at a desk and working on a computer.
  2. Must be able to lift up to 25 pounds at times.
  3. Vaid driver's license and no major driving violations.
  4. Travel to meet with clients or potential clients will be required on occasion.

Compensation details: Yearly Salary



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