Insurance Customer Support Representative

1 week ago


Mesa, Arizona, United States Pinnacle Insurance Group Full time
Job Overview

Pinnacle Insurance Group is seeking a dedicated individual to join our customer service team. We pride ourselves on being more than just a workplace; we foster a supportive environment where every team member is valued. Our ideal candidate is someone who is passionate about providing exceptional service and building meaningful relationships with clients.

Key Responsibilities
  • Develop and maintain strong relationships with clients.
  • Evaluate client requirements and present suitable insurance solutions.
  • Respond to client inquiries via phone, email, and in-person interactions.
  • Facilitate changes for existing clients efficiently.
  • Assist walk-in clients and support new business initiatives.
  • Perform data entry tasks accurately.
Qualifications
  • Experience in the insurance sector is preferred.
  • Proficient in basic computer operations.
  • Strong communication skills across various platforms.
  • Familiarity with Microsoft Office Suite.
  • Experience with electronic signature platforms.
  • Ability to thrive in a dynamic work environment.
  • Quick learner with a proactive attitude.
  • Willingness to work on-site.
  • Part-time position with potential for full-time advancement post-training.
Compensation and Benefits
  • Starting pay of $20 per hour, with opportunities for raises.
  • Annual salary complemented by bonus potential.
Company Culture

At Pinnacle Insurance Group, we believe in a family-oriented atmosphere where everyone contributes to our collective success. Our growth over the past decade is a testament to our commitment to our team and clients alike. We carefully select our team members to ensure we continue to thrive together.



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