Customer Support Center Representative
2 weeks ago
We are looking for a Customer Support Center Representative to become a vital part of our team. In this role, you will be dedicated to delivering exceptional customer support, ensuring a positive experience for all clients.
Key Responsibilities:
- Provide outstanding customer assistance and support
- Respond promptly and courteously to customer inquiries
- Offer detailed information regarding our products and services
- Guide customers in selecting the most suitable shipping options
- Assist with document processing and related services
- Prepare items for shipment and manage the shipping process
- Maintain a tidy and welcoming environment for customers
- Engage in various tasks as required, including standing, bending, and reaching
Qualifications:
- Experience in a retail or customer service environment is advantageous
- Background in sales or related fields is beneficial
- Willingness to work on weekends
- Flexibility to open or close the store as necessary
- Strong ability to prioritize tasks and manage multiple responsibilities
- Exhibit a positive and professional attitude
- Exceptional written and verbal communication skills
- A commitment to being part of a results-oriented team
- A high school diploma or GED is preferred
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