Restaurant Operations Manager

4 days ago


Torrance, California, United States Din Tai Fung Full time
Job Summary

Din Tai Fung is seeking a highly skilled Restaurant Manager to oversee the daily operations of our restaurant. As a key member of our management team, you will be responsible for ensuring exceptional customer service, maintaining high food quality standards, and driving sales growth.

Key Responsibilities
  • Restaurant Operations: Manage the day-to-day activities of the restaurant, including staff supervision, inventory control, and customer service.
  • Food Quality and Safety: Ensure that all food products meet our high standards of quality and safety, and that all food handlers are properly trained and certified.
  • Sales and Revenue Growth: Develop and implement strategies to increase sales and revenue, including menu engineering, pricing, and promotions.
  • Staff Management: Recruit, train, and develop a high-performing team of servers, bartenders, hosts/hostesses, and kitchen staff.
  • Customer Service: Foster a positive and welcoming environment for our customers, and ensure that all customer complaints are addressed promptly and professionally.
Requirements
  • Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
  • Experience: Minimum 2 years of experience as a restaurant manager or in a related role.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office Suite.
  • Certifications: Food handlers card and any other certifications required by local health and safety regulations.
What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.
  • Opportunities for Growth: We are committed to promoting from within and offer opportunities for career advancement and professional growth.
  • Fun and Dynamic Work Environment: We have a fun and dynamic work environment that is passionate about delivering exceptional customer service and quality food products.


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