Restaurant Operations Manager
7 days ago
Job Summary:
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Marugame Udon. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and that our food is prepared to the highest standards.
Key Responsibilities:
- Restaurant Operations:
- Coordinate the entire restaurant operation, including managing staff, inventory, and supplies.
- Ensure that all food is prepared to the highest standards and that our guests receive exceptional service.
- Monitor and control costs, including food, beverage, supply, utility, and labor costs.
- Staff Management:
- Appraise personnel's performance and provide feedback to keep them upbeat and productive.
- Estimate consumption, forecast requirements, and maintain inventory.
- Monitor compliance with sanitation and safety rules and regulations.
- Guest Experience:
- Provide friendly, quality guest service to each Marugame Udon guest.
- Work toward understanding and articulating food with integrity.
- Miscellaneous:
- Consistently and accurately use prep sheets, cleaning lists, and station checklists.
- Follow Marugame Udon sanitation standards, including washing cookware and utensils throughout the day.
- Clean equipment, as assigned, thoroughly and in a timely fashion according to Marugame Udon sanitation guidelines.
Requirements:
- 5 shifts a week minimum, including weekends and nights.
- Flexibility of schedule.
- Ability to work in a busy, fast-paced environment.
- Ability to develop positive working relationships with all restaurant employees and work as a team by helping others as needed or requested.
- Ability to speak clearly and listen attentively with guests and other employees.
- Ability to maintain a professional appearance at all times and display a positive and enthusiastic approach to all assignments.
- Must maintain good hygiene with a clean and polished appearance and uniform.
- Able to exhibit a positive and helpful attitude and provide exceptional customer service.
- Must work with a sense of urgency, no matter the level of business.
- Ability to demonstrate a complete understanding of the menu.
- Able to follow instructions for recipes and sanitation guidelines.
- Ability to be cross-trained in all areas of the kitchen and line.
- Punctual, strict attendance policy.
- Abide by policy/procedure.
- Coordinating the entire operation of the restaurant during scheduled shifts.
Benefits:
- Medical, Dental, and Vision Insurance.
- Short Term Disability, Long Term Disability, Life Insurance, and AD&D.
- 401(k) with Company Match.
- Vacation.
- Employee Wellness Benefit.
- Employee Discount Program.
- Employee Assistance Program.
- Career Development Opportunities.
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