Senior Analyst, Operational Performance

2 weeks ago


Herndon, Virginia, United States T-Mobile Full time

About T-Mobile:
At T-Mobile, we prioritize our employees just as much as our customers. Our comprehensive Total Rewards Package ensures that all team members receive competitive compensation and benefits.

Role Overview:
The Senior Analyst, Operational Insights plays a crucial role in enhancing Fiber Operations through continuous improvement initiatives. This position utilizes a diverse array of data sources and analytical techniques to provide actionable insights to executive stakeholders.

Key Responsibilities:
- Support continuous improvement initiatives by analyzing data from various sources.
- Develop and maintain relationships with partners, ensuring metrics are defined and dashboards are created to support operational goals.
- Identify opportunities to enhance customer experience while reducing operational costs.
- Lead cross-functional projects aimed at driving ongoing improvements.
- Conduct data mining, validation, and cleansing to support business insights.
- Create presentations that effectively communicate complex analytical findings.

Qualifications:
- Bachelor's Degree in a quantitative field such as mathematics, statistics, or computer science; advanced degree preferred.
- Minimum of 4 years of relevant analytical experience.
- Strong organizational and project management skills with a keen attention to detail.
- Excellent verbal and written communication skills, with the ability to present findings clearly.
- Ability to thrive in a fast-paced environment and work collaboratively on cross-functional teams.
- Proven problem-solving skills with a track record of achieving results.

Compensation and Benefits:
The base pay range for this position is $75,200 - $135,700, with a corporate bonus target of 15%. T-Mobile offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plans, paid time off, and various employee support programs.

Commitment to Diversity:
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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