Senior Program Manager, Post-Arrival Services

1 week ago

Arlington, Virginia, United States U.S Comm for Refuge Full time
Position Overview

U.S. Committee for Refugees and Immigrants (USCRI) is a prominent non-profit organization dedicated to safeguarding the rights and addressing the needs of migrants. Our mission is to advocate for fair and humane public policies, provide essential services, and encourage the active participation of migrants in their communities. With over a century of impactful work, we believe in the strength that immigrants bring to our society through resilience, hard work, and family unity.

Program Management

USCRI oversees a comprehensive Reception and Placement (R&P) program throughout the United States, in collaboration with the Bureau of Population, Refugees and Migration, U.S. Department of State. This program is designed to assist newly resettled refugees in achieving economic self-sufficiency and successfully integrating into American society. The Senior Program Officer plays a crucial role in managing post-arrival program initiatives.

Key Responsibilities

  • Provide consistent oversight and support for post-arrival program initiatives.
  • Offer technical assistance and address program-related inquiries.
  • Represent USCRI in resettlement working group discussions.
  • Lead, guide, and supervise program staff effectively.
  • Conduct training sessions on program requirements for network staff and Resettlement Directors.
  • Develop and uphold quality assurance policies and standard operating procedures.
  • Consult and provide technical assistance to local resettlement sites within the USCRI network.
  • Travel to various network locations for in-person monitoring and evaluations of service quality.
  • Assist in preparing and submitting the annual R&P program proposal to funding entities.
  • Identify and leverage promising practices and resources to enhance program effectiveness.

Qualifications

  • Master's degree in social services, international affairs, immigration policy, international law, or social work; or a Bachelor's degree with a minimum of five years of relevant experience. MSW preferred.
  • At least one year of senior-level experience.
  • Experience with refugee-serving programs and resettlement processes.
  • Proven experience in providing training and technical assistance.
  • Background in program monitoring, evaluation, or continuous quality improvement.
  • High proficiency in Microsoft Office Suite, particularly Word, PowerPoint, and Excel.
  • Ability to work collaboratively and independently, demonstrating self-motivation and flexibility in a dynamic environment.
  • Strong interpersonal skills, capable of effective communication with USCRI affiliates, national partners, and funders.
  • Adaptable and flexible, with the ability to prioritize tasks in a fast-paced setting.
  • Positive attitude and a commitment to teamwork and independent work.
  • Foreign language proficiency is a plus; individuals from diverse and underrepresented backgrounds are encouraged to apply.
  • Willingness to travel domestically several times a year.
  • Commitment to USCRI's values, including respect for others, confidentiality, appreciation of multicultural environments, and dedication to human rights.

Training Requirements

  • Successful completion of USCRI's Orientation and Training.
  • Engagement in additional training as identified by supervisors or Human Resources.

Physical Demands

To perform this role effectively, individuals must be capable of fulfilling each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Equal Employment Opportunity

The U.S. Committee for Refugees and Immigrants is an equal opportunity employer, committed to maintaining a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status, or any other characteristic protected by applicable law.

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