Senior IT Program Manager, Go-To-Market Solutions

1 week ago

Chicago, Illinois, United States ServiceNow Full time

Company Overview

At ServiceNow, we empower organizations to operate efficiently and effectively through our innovative technology solutions. Our team is dedicated to making a difference, driving change, and fostering an environment where creativity and collaboration thrive. We are proud to support a diverse workforce and believe that unique perspectives lead to exceptional outcomes.

With a robust client base of over 7,700 customers, including a significant portion of the Fortune 500, we are recognized as one of the FORTUNE 100 Best Companies to Work For and among the World's Most Admired Companies.

Position Overview

The Digital Technology Program Management Office (DT PMO) is seeking an experienced Program Manager to oversee high-impact initiatives that drive transformation within ServiceNow. This role will be instrumental in advancing our Digital Technology group's objectives through strategic program management.

Key Responsibilities

  • Organize and lead the agile delivery of major projects across various product lines in a collaborative environment.
  • Collaborate with senior technical and non-technical stakeholders to steer product development towards successful outcomes.
  • Manage multiple agile teams, applying best practices and principles of Agile methodology.
  • Facilitate communication and change management efforts to enhance user adoption and gather feedback post-implementation.
  • Develop and oversee product planning, release schedules, and resource allocation.
  • Create comprehensive execution roadmaps, managing all aspects of program delivery, including interdependencies and testing.
  • Prepare detailed documentation to support program reviews and decision-making at the executive level.
  • Engage with all relevant business and technology functions, including external partners and vendors.
  • Mentor teams to embrace a product-oriented mindset focused on solving customer challenges and achieving organizational goals.
  • Ensure consistency and adherence to best practices throughout all phases of program management, enabling effective tracking of business outcomes.

Required Qualifications

To excel in this role, candidates should possess:

  • A minimum of 10 years of program management experience.
  • Proven track record in implementing enterprise-level business support applications.
  • Familiarity with Go-To-Market systems (Sales, Marketing, and Channel) is advantageous.
  • Experience in guiding senior professionals within a matrixed organization.
  • Expertise in managing multiple scrum teams and applying scrum of scrum methodologies.
  • Strong understanding of Agile principles, including Lean design and iterative feedback loops.
  • Proficiency in leading Steering Committee meetings with executive management.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to lead cross-functional teams to deliver technical solutions while addressing challenges.
  • Agile Scrum Master certification is preferred.
  • Experience with the ServiceNow platform and technologies is a significant advantage.

Additional Information

ServiceNow is committed to equal employment opportunities. All qualified applicants will be considered for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity, marital status, veteran status, or any other category protected by law.

We promote flexibility and trust in our work environment. For positions requiring access to technical data subject to export control regulations, ServiceNow may need to obtain export licensing approval from the Government for certain individuals.

  • Senior IT Program Manager, Go-To-Market Solutions

    1 week ago

    Chicago, Illinois, United States ServiceNow Full time

    Company Overview At ServiceNow, we empower organizations to operate seamlessly through our innovative technology. Our team is driven by a passion for progress and a commitment to excellence, ensuring that we meet the needs of our customers and communities effectively. By becoming part of ServiceNow, you will collaborate with a dynamic group of...

  • Senior IT Program Manager, Go-To-Market Solutions

    1 week ago

    Chicago, Illinois, United States ServiceNow Full time

    Company Overview At ServiceNow, we empower organizations to operate efficiently and effectively through our innovative technology. Our team is driven by a shared passion for progress and a commitment to making a difference for our clients and communities. By becoming part of ServiceNow, you will collaborate with a dynamic group of professionals who are...

  • Staff IT Program Manager, Go-To-Market Systems

    3 days ago

    Chicago, Illinois, United States ServiceNow Full time

    Job SummaryWe are seeking an experienced IT Program Manager to join our Digital Technology (DT) team at ServiceNow. As a key member of our team, you will be responsible for managing the Agile operation of highly visible initiatives across multiple business functions, utilizing ServiceNow methodologies and tooling.Key ResponsibilitiesOrganize and drive the...

  • Marketing Manager for Product Solutions

    2 weeks ago

    Chicago, Illinois, United States ABB Full time

    Position OverviewAt ABB, we are committed to tackling global challenges through innovative solutions.Core Values:Our values of care, courage, curiosity, and collaboration, alongside our commitment to diversity, inclusion, and equal opportunities, drive our mission to empower individuals in creating sustainable solutions.Your Role and ResponsibilitiesThis...

  • Product Marketing Manager

    1 day ago

    Chicago, Illinois, United States ABB Full time

    About the RoleWe are seeking a highly skilled Product Marketing Manager to join our team at ABB. As a key member of our Distribution Solutions Division, you will be responsible for developing and implementing the portfolio strategy across all market segments, channels, and specific target accounts.Key ResponsibilitiesDevelop and implement the local...

  • Senior Program Manager

    2 weeks ago

    Chicago, Illinois, United States Precise Solutions Full time

    At Precise Solutions, we are seeking exceptional talent to join our team as we provide services to clients in the Life Sciences sector. We pride ourselves on being more than just a consulting agency; Precise Solutions offers competitive remuneration packages, including attractive salaries, comprehensive benefits, health insurance, paid time off, and...

  • Senior Marketing Manager

    3 weeks ago

    Chicago, Illinois, United States Bringg Full time

    We're Bringg We're the delivery management leader, serving 800+ global customers. Leading enterprise retailers and brands grow delivery capacity, reduce cost, and improve customer experiences with Bringg. Every year, we process over 200 million orders through our smart, automated platform. We seek a talented to lead the Zenkraft (a Bringg solution) marketing...

  • Senior Business Product Management Consultant

    5 days ago

    Chicago, Illinois, United States Conduent State & Local Solutions, Inc Full time

    About the RoleWe are seeking a highly skilled Senior Business Product Management Consultant to join our Government Solutions team at Conduent State & Local Solutions, Inc. As a key member of our team, you will be responsible for driving the development and implementation of innovative payment solutions for government clients.Key ResponsibilitiesProduct...

  • Senior Product Manager

    6 days ago

    Chicago, Illinois, United States American Medical Association Full time

    About the RoleWe are seeking a highly skilled Senior Product Manager to join our Health Solutions team at the American Medical Association. This is a hybrid position that requires 2 days a week in our Chicago office.Key ResponsibilitiesDevelop and refine the strategic direction of the CPT product portfolio, driving innovation and meeting organizational...

  • Manager Industry Marketing

    2 months ago

    Chicago, Illinois, United States UL Solutions Full time

    JOB DESCRIPTIONMust have experience working within a retail environment or for a company that specializes in selling and marketing to retail, ensuring a comprehensive understanding of the industry from both an internal and external perspective. Cultivates industry knowledge and manages a team that is responsible for defining the market opportunity for an...

  • Senior Manager Partner Marketing

    2 months ago

    Chicago, Illinois, United States Everspring Full time

    Join Our Team as a Senior Partner Marketing Manager at EverspringAs the Senior Partner Marketing Manager at Everspring, you will play a critical role in providing strategic marketing direction to our higher education clients. You will be responsible for delivering key insights and guidance to address a variety of marketing needs. We are looking for a dynamic...

  • Marketing Manager for Product Solutions

    1 week ago

    Chicago, Illinois, United States JLL Full time

    Shape the Future with JLL At JLL, we are dedicated to transforming the real estate landscape through innovative services, expert advice, and cutting-edge technology. Our commitment to attracting top talent is unwavering, and we strive to create an environment where individuals can flourish, develop fulfilling careers, and feel a sense of belonging....

  • Senior Product Manager

    1 week ago

    Chicago, Illinois, United States American Medical Association Full time

    About the RoleWe are seeking a highly skilled Sr. Product Manager to join our Health Solutions team at the American Medical Association (AMA). This is a hybrid position that requires 2 days a week in our Chicago office.Key ResponsibilitiesEstablish Solution StrategyDevelop and refine the strategic direction of the CPT product portfolio, driving innovation...

  • Travel Marketing Solutions Manager

    1 week ago

    Chicago, Illinois, United States Epsilon Full time

    Job OverviewImpact on the Business As a Lead Client Relations Specialist within Epsilon's Travel Division, you will play a crucial role in overseeing and enhancing a selection of significant travel accounts. Your expertise will be essential in utilizing Epsilon's rich data resources to craft and showcase innovative marketing strategies, thereby boosting...

  • Senior Account Executive

    5 days ago

    Chicago, Illinois, United States SS&C Technologies Full time

    Job DescriptionJob Summary:We are seeking a highly skilled Senior Account Executive to join our team at SS&C Technologies. As a Senior Account Executive, you will be responsible for driving sales growth and building strong relationships with our Fortune 1000 customers on the West Coast.Key Responsibilities:Identify and establish key relationships with...

  • Strategic Marketing Manager

    2 weeks ago

    Chicago, Illinois, United States Aon Full time

    Position Overview: Aon is seeking a Strategic Marketing Manager - Human Capital Solutions to enhance our marketing initiatives. The Strategic Marketing Manager for Human Capital Solutions will be responsible for executing marketing strategies aimed at driving demand for Aon’s offerings across North America. This position will oversee and implement...

  • Go-To-Market Product Manager-Payments-Vice President

    3 months ago

    Chicago, Illinois, United States JPMorganChase Full time

    Job Description You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.As a Go-To-Market Product Manager in Embedded Finance and Solutions, you...

  • Marketing Program Manager

    1 month ago

    Chicago, Illinois, United States ALIS by Medtelligent Full time

    Company DescriptionPlease note that we are NOT currently offering sponsorship for this position and all applicants must be currently based in the Chicago-land area or willing to relocate. This position is "in-office" for at least 90 days and then a hybrid schedule is available based on performance milestones.Medtelligent is the industry leading provider of...

  • Government Solutions Account Manager

    1 week ago

    Chicago, Illinois, United States Launch Consulting Group Full time

    About the RoleWe are seeking a highly skilled Senior Public Sector Business Development Executive to join our Government Solutions team at Launch Consulting Group. As a key member of our team, you will be responsible for driving revenue growth and developing market share through strong customer relationships and offering best-in-class solutions.Key...

  • Senior Product Manager

    1 week ago

    Chicago, Illinois, United States Ocient Full time

    About the RoleWe are seeking a highly skilled Senior Product Manager to join our team at Ocient. As a Senior Product Manager, you will be responsible for leading the development of our data solutions, working closely with cross-functional teams to identify and prioritize product features, and driving the product roadmap to meet the needs of our customers.Key...