Customer Service Representative

5 days ago


Victorville, California, United States Wal-Mart Stores , Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative & Store Associate. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their inquiries and resolving any issues in a timely and efficient manner.
  • Store Operations: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Cash Handling: Accurately process customer transactions, handle cash and credit transactions, and maintain a high level of accuracy and attention to detail.
  • Team Collaboration: Work collaboratively with other store associates to achieve sales goals, resolve customer issues, and maintain a positive and productive store environment.
Requirements
  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management in a clear and respectful manner.
  • Strong Customer Service Skills: Ability to provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and efficient manner.
  • Basic Math Skills: Ability to accurately handle cash and credit transactions, as well as maintain a high level of accuracy and attention to detail.
  • Teamwork and Adaptability: Ability to work collaboratively with other store associates, adapting to changing situations and priorities as needed.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits Package: Comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and other benefits.
  • Opportunities for Growth: Opportunities for advancement and professional growth within the company.


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