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Service Engagement Representative

2 months ago

Victorville, California, United States Morphius Corp Full time

Position Overview:
We are seeking a dedicated full-time individual to join our team at Morphius Corp, providing exceptional support to our clientele. This role is crucial in upholding our commitment to delivering outstanding service and ensuring high levels of customer satisfaction. Comprehensive training will be provided to familiarize you with our product offerings, enabling you to assist and educate customers effectively.

Key Responsibilities:

  • Engage with customers on a daily basis to communicate the features and benefits of our products and services.
  • Conduct assessments to identify customer needs and recommend appropriate solutions or refer leads to the sales team based on your expertise.
  • Deliver quality service to external clients consistently.
  • Respond to customer inquiries promptly and professionally.
  • Process orders with precision and accuracy.
  • Maintain a positive image of Morphius Corp and its associated brands at all times.

Qualifications:

  • Exceptional attention to detail is essential.
  • A collaborative mindset and ability to work well within a team.
  • Prior experience in customer service or sales is advantageous.
  • Strong communication skills are a must.
  • Friendly demeanor and comfort in daily customer interactions.
  • Willingness to engage in professional growth and take on new challenges.
  • Self-driven and capable of working independently as well as part of a team.
  • Experience in customer service or customer relationship management.

Benefits:

  • Health insurance reimbursement available for eligible staff.
  • Complimentary life insurance coverage.
  • Defined career advancement opportunities with structured progressions and retirement plan benefits.
  • UNION BENEFITS - Our employees are part of a union that offers various advantages:
    • Access to free college courses for all members.
    • Student Debt Reduction initiatives.
    • Scholarship opportunities for members and their dependents.
    • Additional life insurance provided by the union.
    • Roadside assistance services for all members.
    • Identity Theft Protection available for all members.