Quality and Safety Group Manager

7 days ago


Richmond, Virginia, United States Commonwealth of Virginia Full time
Job Summary

We are seeking a highly skilled and experienced Quality and Safety Group Manager to join our team at the Commonwealth of Virginia. As a key member of our laboratory operations team, you will be responsible for overseeing and leading a team of professionals responsible for all aspects of our laboratory's Quality Management and Safety Programs.

Key Responsibilities
  • Provide technical guidance and consultation to staff in support of all clinical, environmental, and food testing performed by our laboratory, ensuring adherence to quality and safety policies and procedures.
  • Ensure laboratory compliance with local, state, and federal regulatory standards, including CLIA, TNI, and ISO17025.
  • Develop and implement effective internal and external quality and safety audits, proficiency testing, competency assessments, trainings, and other quality and safety processes.
  • Monitor and analyze quality and safety data to identify trends, assess corrective and preventive actions, and promote a culture of continuous quality and safety improvement.
  • Respond to and investigate all quality and safety issues and problems, providing recommendations for timely and effective correction and process improvement.
  • Collaborate with the Laboratory Systems Improvement and Training team to develop and deliver high-quality trainings and educational content to address training requirements and potential training gaps.
Requirements
  • Meet the educational and work experience requirements as defined by CLIA for general or technical supervisor.
  • Experience applying or ensuring quality and/or safety principles as they relate to laboratory testing.
  • Knowledge of regulatory requirements for the testing of different sample types.
  • Experience reviewing and interpreting scientific validation/verification data, corrective/preventive actions, and incident response findings for accuracy and regulatory compliance.
  • Experience ensuring laboratory compliance with laboratory safety practices for the handling of chemical, biological, radiological, or other toxic agents.
  • Experience supervising or leading diverse teams.
  • Demonstrated leadership skills and ability to independently coordinate, lead, and prioritize work.
  • Ability to communicate effectively both written and orally.
Preferred Qualifications
  • Experience ensuring compliance with federal regulatory standards, including CLIA, TNI, and/or ISO17025.
  • Experience working in a high-complexity public health laboratory.
  • Knowledge of the federal select agent program.
  • Experience with trending of quality and/or safety data for the development of performance metrics/measures and summary reports.
  • Knowledge of laboratory safety practices as they relate to mechanical and laboratory facility controls.
  • Experience with the use of electronic document management software.
  • Computer skills, including the ability to create spreadsheets.


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