Patient Safety and Quality Improvement Specialist

1 week ago


Richmond, Virginia, United States VCU Health Full time
About the Role

This is a hybrid role that requires 3 days in the office and 2 days remote. As a Patient Safety and Quality Improvement Specialist at VCU Health, you will be a quality professional who supports data-driven initiatives to achieve clinical excellence at the system, service line, and care site level.

Key Responsibilities
  • Support the Integration of Safety and Quality: Assist in implementing processes for engagement and teamwork, support the creation of learning opportunities to advance the organization, and communicate effectively in multiple venues via multiple routes.
  • Facilitate Improvement Initiatives: Utilize performance and process improvement tools, implement change management methodology, and employ project management tactics.
  • Collect and Present Data: Accurately and completely collect and enter data in designated applications, present data and other information clearly, and demonstrate ability to use computer applications and databases.
  • Cultivate a Safe Healthcare Environment: Support cause analyses of any format, apply high-reliability principles to improvement initiatives, and promote psychological safety through transparency of data and information.
  • Support the Evaluation and Improvement of Healthcare Processes: Support the integration of population health management strategies into initiatives, apply a holistic approach to improvement, and collaborate to improve care processes and transitions.
Requirements
  • Education: Associate degree in Business, Management, or related field from an accredited program.
  • Experience: Minimum of two (2) years of work experience in the healthcare environment, including clinical processes, collecting, organizing, and presenting data, and developing and making presentations.
  • Preferred Qualifications: Previous experience working in a quality department, process mapping using mapping/flowcharting software, basic knowledge of patient safety, quality improvement, or project management processes/tools, and experience coordinating/assisting with complex, multi-stakeholder projects in a matrixed environment.
Working Conditions

This role requires periods of high stress and fluctuating workloads, general office environment, and prolonged periods of working alone. May be required to car travel to off-site locations occasionally.



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