Sales Representative

10 hours ago


Newport News, Virginia, United States Seakeeper Inc Full time
Job Summary

We are seeking a highly motivated and experienced Sales Representative & Technical Support professional to join our Aftermarket Team at Seakeeper Inc. As a key member of our team, you will be responsible for driving Seakeeper sales through our dealer network, providing technical support, and building strong relationships with our customers and dealers.

Key Responsibilities
  • Sales Responsibilities:
    • Manage existing dealer relationships and develop new ones in key locations
    • Drive Seakeeper sales through our dealer network with account management, education, training, and support
    • Document, track, follow up, and close sales leads in our CRM system
    • Stay current and knowledgeable on new and existing product changes and attend internal on-site training
    • Assist in marketing plans and attend events to promote Seakeeper
    • Support and maintain world-class customer experience in the region through our dealer network
    • Provide business development guidance on best practices
  • Technical Support Responsibilities:
    • Support the Product Support Team by fielding incoming support inquiries via phone or email
    • Occasionally address field issues and visit vessels that require factory-level support for diagnosis, troubleshooting, documentation, or data collection
    • Work closely with the Product Support team and elevate field issues to the Service Engineering team for diagnosis and documentation
    • Document key activities, including warranty cases, commissioning cases, installation audits, and sea trials
    • Provide elevated troubleshooting and dedicated technical support to Seakeeper Dealers
Requirements
  • Bachelor's Degree in Business Administration or a 2-year associate degree from an accredited college or technical institute
  • Minimum of 2-3 years of related work experience working in product support or a sales role selling a complex manufactured product
  • Experience working as a Mechanic, Engineer, Training Manager, Service Manager, Technical Manager, or Product Support Manager is valuable
  • Be located in PA, Northern NJ, NY, CT, RI
  • Passion for working with people and a "won't take no for an answer" attitude
  • Be professional, responsive, resourceful, flexible, and well-organized
  • Be self-motivated with superior time management, multitasking, organizational, and prioritization skills
  • Be results-driven, a proven closer, and of unquestionable integrity
  • Strong computer skills, including all Microsoft Office products
  • Strong verbal and written communication skills
  • Valid driver's license and ability to obtain a passport
  • Ability to lift up to 50lbs and transport tools, parts, and other items to customers as needed and drive extended distances
  • Ability to work in confined areas, such as engine rooms, equipment spaces, and bilges on board various types of marine vessels
Preferred Qualifications
  • Previous experience in the marine industry or dealer/business development
  • Customer and product support experience
  • Demonstrated success communicating and building strong relationships with a variety of customers and personality types across all levels of an organization
  • Bi-Lingual in Spanish
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our team is passionate about creating products that transform the boating experience, and we're looking for someone who shares our vision and values.

Seakeeper is an Equal Employment Opportunity Employer/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law.



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