Preferred Services Coordinator
1 month ago
As a Preferred Services Scheduler, you will play a critical role in managing the calendars of multiple Educators, ensuring seamless scheduling of onsite visits with Preferred Services customers in assigned territories. This position requires strong organizational and communication skills, as you will be responsible for coordinating complex scheduling, maintaining ongoing communication with Educators, and escalating issues or customer requests to the Preferred Services Supervisor.
Key Responsibilities:
- Manage the books of business and calendars of four or five Educators who provide compliance services to our customers, adhering to established parameters, due dates, and scheduling goals.
- Respond to all phone calls and emails in a timely manner, documenting every encounter and attempt to connect, and confirm appointments as defined by policy.
- Conduct regular audits to ensure scheduled appointments have been properly and accurately entered into the Educator's calendar.
- Perform other duties and handle other responsibilities as assigned.
Requirements:
- Education equivalent to an Associate's degree.
- Preferred a minimum of one year of experience working in a medical or dental environment.
What We Offer:
Stericycle is committed to providing a supportive and inclusive work environment that fosters growth and development. As a Preferred Services Scheduler, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our organization.
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