Customer Service Coordinator

4 days ago


Riverside, California, United States UHS Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Coordinator to join our team at Riverside Medical Clinic. As a key member of our customer service team, you will be responsible for providing exceptional service to patients, providers, and health plans.

Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Assist with directing and/or seeking problem resolution to customer concerns.
  • Communicate effectively with patients, providers, and health plans to ensure seamless service delivery.
  • Document all customer interactions and maintain accurate records.
  • Collaborate with the claims team to ensure timely and accurate processing of claims.
  • Perform other duties as assigned by management.
Requirements
  • High school diploma or equivalent required.
  • Two to three years of customer relations experience preferred.
  • Excellent communication and interpersonal skills.
  • Basic typing and word processing skills.
What We Offer
  • A challenging and rewarding work environment.
  • Growth and development opportunities within UHS and its subsidiaries.
  • Competitive compensation and benefits package.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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