Medical Coordination Assistant
4 weeks ago
Job Title: Medical Coordination Assistant
Job Summary:
The Medical Coordination Assistant plays a vital role in ensuring the optimal facilitation of medical care for homeless clients discharged from hospitals or other agencies contracted with Illumination Foundation's Recuperative Care Centers.
Responsibilities:
- Perform initial intakes to ensure proper client discharge from hospital with all appropriate needs for the continuation of care and documenting all findings.
- Assess medical and mental health status of client upon arrival by conducting head to toe assessment, checking vitals, determining insurance status, making follow-up appointments with clients' doctors, and picking up/filling prescriptions as needed.
- Conduct morning, afternoon, and evening checks for all assigned clients to observe wellbeing, ensuring there is no change in medical conditions since hospital discharge.
- Link clients to medical services when necessary (insurance, PCP, specialists, referrals).
- Coordinate home health visits (if needed) and follow-up MD appointments.
- Promote health literacy by providing patient education with regards to clients' illnesses, medications, preventative measures, treatment management, and overall general health with supervision of Medical Coordinator.
- Exit clients by providing client with Exit Report that includes a list of current medications, future MD appointments, insurance information, and other applicable medical information.
- Arrange transportation for clients to and from medical appointments if needed to advocate for client needs.
- Report emergency situations to Supervisor/Manager and document incident.
- Seek proper level of care to assess and treat medical complications.
- Initiate medical response system when appropriate.
- Support client recuperation by providing necessary items and space needed to rehabilitate and assisting with the upkeep of the facility.
Requirements:
- Current and non-restricted Medical Assistant (MA) Certificate or Emergency Medical Technician (EMT) license.
- Basic computer skills, including the ability to send and receive emails and summarize data in spreadsheets.
- Strong verbal and written skills.
- Superior customer service skills.
- High level of professionalism.
Preferred Qualifications:
- Bilingual in English and Spanish.
- 2+ years of working in the healthcare field.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).
- Valid CA Driver's License.
Benefits:
- Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan.
- Dental and Vision Insurance.
- Life, AD&D, and LTD Insurance funded 100% by Illumination Foundation.
- Employee Assistance Program.
- Professional Development Reimbursement.
- 401K with Company Matching.
- 10 days vacation PTO/year.
- 6 days sick PTO/year.
- 10 days holiday PTO/year.
- Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans.
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