Client Service Coordinator

5 days ago


Riverside, California, United States AccentCare Full time
Client Service Coordinator

About the Role:

We are seeking a highly organized and detail-oriented Client Service Coordinator to join our team at AccentCare. As a Client Service Coordinator, you will play a critical role in ensuring the quality coordination of services for our clients and Care Partners.

Key Responsibilities:

  • Monitor and support the daily activities of services being provided to clients in accordance with state regulations and company policy.
  • Function as primary support for daily EVV and payroll functions, processing and communicating authorization and schedule changes to ensure coordination of service and client satisfaction.
  • Coordinate utilization of Care Partner teams to ensure fill rate expectations are met.
  • Research and resolve payroll and billing questions under direction from the Client Service Manager.
  • Function as liaison for Field Supervisors in communicating with payer Case Management teams.
  • Support recruiting and onboarding needs of the team.

Requirements:

  • Previous home health care or home care experience highly desirable.
  • High School or GED required. Associate's Degree preferred.
  • Staffing experience preferred.
  • Valid Driver's License.

What We Offer:

At AccentCare, we offer a competitive benefits package, work-life balance, professional development, and an outstanding work environment. If you are passionate about providing outstanding patient care and have the skills and experience to succeed in this role, we encourage you to apply.



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