Medical Office Coordinator

2 days ago


Rome, New York, United States Rome Memorial Hospital Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Rome Health. As a Medical Receptionist, you will be responsible for providing administrative support to our physicians and physician extenders, ensuring the smooth operation of our front desk activities, and providing excellent patient customer service.

Key Responsibilities
  • Assure readiness of reception area and all front desk activities are fully operational.
  • Schedule and confirm patient appointments, check-ups, and physician referrals.
  • Chart preparation for upcoming appointments: completion of medical charts, reports, and correspondence relevant to upcoming visit.
  • Register patients according to Rome Health protocols/guidelines.
  • Provide excellent patient customer service.
Requirements
  • High School Diploma or G.E.D.
  • Experience with Microsoft Office Suites (Word, PowerPoint, Excel, Email).
  • 2-3 years of receptionist experience.
  • Knowledgeable of general hospital and department policies.
  • Knowledge of patient rights regarding privacy and confidentiality.
  • Knowledge of software programs such as Excel and Microsoft Word.
  • Basic knowledge of insurance authorization requirements.
  • Ability to work independently with minimal supervision.
  • Ability to maintain high level of organization and follow up skills.
About Rome Health

Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College.



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