Current jobs related to Consumer Complaint Resolution Specialist - New York, New York - City of New York
-
Complaint Resolution Specialist
3 weeks ago
New York, New York, United States Infojini Full timeJob Summary:As a Complaint Specialist at Infojini, you will be responsible for resolving customer complaints in a timely and efficient manner. Your primary duties will include interviewing applicants, reviewing service requests, and communicating with various stakeholders to expedite the process.Key Responsibilities:Process and resolve customer complaints in...
-
Complaint Resolution Specialist
2 weeks ago
New York, New York, United States Infojini Full timeJob Summary:As a Complaint Specialist at Infojini, you will be responsible for interviewing applicants, reviewing service requests, and tracking hotline calls to ensure prompt and accurate communication with clients and agencies.Daily Tasks:Process and manage service requests in a timely mannerCommunicate effectively with applicants, tenants, landlords, and...
-
New York, New York, United States American Express Full timeAbout the RoleWe are seeking a highly skilled Vice President of Consumer Practices and Complaints Oversight to join our team at American Express. This role will be responsible for leading a centralized team of professionals in the administration of a comprehensive Consumer Practices and Complaints oversight program.Key ResponsibilitiesEnsure an effective...
-
Customer Resolution Specialist
2 weeks ago
New York, New York, United States City of New York Full timeJob SummaryThe City of New York is seeking a highly skilled and dedicated Customer Resolution Specialist to join our team. As a key member of our Family Independence Administration, you will be responsible for addressing and resolving various inquiries and complaints related to Cash and Emergency Assistance, Supplemental Nutrition Assistance Program, and...
-
Customer Resolution Specialist
3 weeks ago
New York, New York, United States City of New York Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Resolution Representative to join our team at the City of New York. As a key member of our Family Independence Administration, you will play a critical role in addressing and resolving various inquiries and complaints related to Cash and Emergency Assistance, Supplemental Nutrition Assistance...
-
Senior Grievance Resolution Specialist
3 weeks ago
New York, New York, United States Village Care Full timeJob OverviewVillageCare MAX seeks a highly skilled Senior Grievance Resolution Specialist to oversee the investigation and resolution of complaints and grievances from members. The ideal candidate will have a strong understanding of DOH and CMS requirements and be able to manage all aspects of the grievance system process.The successful candidate will be...
-
Debt Resolution Specialist
4 weeks ago
New York, New York, United States National Debt Cure Full timeJob OpportunityAre you a motivated and results-driven individual looking for a challenging role in debt settlement? National Debt Cure is seeking a skilled Debt Specialist to join our team.Key Responsibilities:Acquire new customers through prospecting efforts and inbound inquiriesEngage existing customers through various channels to provide exceptional...
-
Mediator and Intake Specialist
4 weeks ago
New York, New York, United States City of New York Full timeJob Title: Mediator and Intake SpecialistThe City of New York is seeking a skilled Mediator and Intake Specialist to join its team. As a key member of the General Counsel Division, you will play a crucial role in mediating consumer complaints and providing exceptional customer service.Responsibilities:Communicate and interact with consumers and businesses to...
-
Mediator and Intake Specialist
3 weeks ago
New York, New York, United States City of New York Full time**Job Summary**The City of New York is seeking a skilled Mediator and Intake Specialist to join its team in the General Counsel Division. As a key member of the consumer complaint resolution team, you will play a critical role in mediating disputes between consumers and businesses, ensuring fair and equitable resolutions for all parties involved.**Key...
-
Grievance and Appeals Resolution Specialist
3 weeks ago
New York, New York, United States EmblemHealth Full timeAbout the RoleWe are seeking a highly skilled Grievance & Appeals Specialist to join our team at EmblemHealth. As a key member of our organization, you will be responsible for responding to written and verbal grievances, complaints, and appeals submitted by members and providers in accordance with NCQA, CMS, State, and other regulations.Key...
-
Consumer Insights Analyst
4 weeks ago
New York, New York, United States Phyton Talent Advisors Full timeConsumer Pulse AnalystPhyton Talent Advisors is seeking a skilled Consumer Pulse Analyst to join their team in New York, NY.Key Responsibilities:Participate in the complaints feedback loop process by sharing insights with stakeholders from product, advocacy, and second-line teams.Generate executive-level complaints reporting on a regular basis.Conduct...
-
Mediator and Intake Specialist
4 weeks ago
New York, New York, United States City of New York Full timeJob Title: Mediator and Intake SpecialistThe City of New York is seeking a highly skilled Mediator and Intake Specialist to join its team. As a key member of the Department of Consumer and Worker Protection, this role will play a critical part in mediating consumer complaints and providing exceptional customer service.Responsibilities:Communicate and...
-
Mediator and Intake Specialist
2 weeks ago
New York, New York, United States City of New York Full timeThe City of New York seeks a Mediator and Intake Specialist to join its team in the General Counsel Division. The ideal candidate will have a strong ability to communicate and interact with consumers and businesses on consumer-related complaints.The Mediator and Intake Specialist will be responsible for analyzing, documenting, researching, and resolving...
-
Conflict Resolution Specialist
2 weeks ago
New York, New York, United States Tripoint Search Full timeJob SummaryWe are seeking a highly skilled Conflict Resolution Specialist to join our team at Tripoint Search. As a key member of our organization, you will play a critical role in identifying and mitigating potential conflicts of interest. Your expertise will be instrumental in ensuring the integrity and reputation of our firm.Key ResponsibilitiesCoordinate...
-
Mediator and Intake Specialist
3 weeks ago
New York, New York, United States City of New York Full timeJob SummaryThe City of New York is seeking a Mediator and Intake Specialist to join its team. As a key member of the General Counsel Division, this role will be responsible for mediating consumer complaints and providing excellent customer service.Key ResponsibilitiesCommunicate with consumers and businesses to resolve complaints in a fair and timely...
-
Senior Accountant/Consumer AR Specialist
2 weeks ago
New York, New York, United States ICL Full timeJob Summary: As a key member of the ICL team, the Senior Accountant/Consumer AR Specialist will be responsible for overseeing the consumer AR department, ensuring accurate and timely billing and collection activities. This role requires strong analytical and organizational skills, as well as excellent communication and interpersonal abilities.Key...
-
Case Manager Associate
2 weeks ago
New York, New York, United States Elevate Full timeJob Title: Case Manager Associate - Grievance Resolution SpecialistAt Elevate, we are seeking a highly motivated and detail-oriented Case Manager Associate to join our Advisory Americas team. As a key member of our team, you will play a critical role in supporting the development and growth of our grievance mechanism solutions and products.Key...
-
Licensing Resolution Specialist
3 weeks ago
New York, New York, United States ASCAP Full timeAbout the RoleThe American Society of Composers, Authors and Publishers (ASCAP) is seeking a highly skilled Licensing Resolution Manager to join our team. As a key member of our Broadcast Licensing department, you will be responsible for managing an ongoing Salesforce database of music users across multiple lines of business that are not in good standing...
-
Settlement Specialist Paralegal
4 weeks ago
New York, New York, United States Consumer Legal Group Full timeJob Title: Settlement Specialist (Paralegal)Consumer Legal Group is seeking an experienced Settlement Specialist (Paralegal) to join our dynamic legal team. As a key member of our team, you will provide vital support to attorneys, helping them in their day-to-day activities, managing legal documentation, communicating with clients, and assisting with all...
-
Claims Resolution Specialist
2 weeks ago
New York, New York, United States Nationwide Private Client Full timeAbout Our Surety Claims TeamNationwide Private Client's Surety Claims Team is responsible for conducting investigations and analysis of commercial and contract surety claims of all levels of severity and complexity. Success on our team requires excellent writing, analytical, and negotiation skills, as well as a desire to develop efficient claim resolutions...
Consumer Complaint Resolution Specialist
2 months ago
The City of New York's Department of Consumer and Worker Protection (DCWP) is seeking a highly skilled Intake Specialist to join its team. As an Intake Specialist, you will play a critical role in answering consumer hotline calls and processing complaints in a timely and efficient manner.
Key Responsibilities- Communicate with consumers and businesses to resolve complaints and provide information on consumer-related matters.
- Analyze and document consumer complaints, ensuring compliance with relevant laws, rules, and regulations.
- Maintain accurate records and provide reports as needed to support the Agency's mission.
- Provide exceptional customer service, responding to consumer inquiries and resolving issues in a professional and courteous manner.
- Collaborate with colleagues to ensure seamless communication and effective complaint resolution.
- Four-year high school diploma or equivalent approved by a State's department of education or a recognized accrediting organization.
- One year of satisfactory clerical experience, with a strong focus on customer service and communication.
- Excellent keyboard skills, with the ability to type at a minimum of 100 key strokes (20 words) per minute.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce. We strive to create a work environment that is free from discrimination and harassment based on any legally protected status or protected characteristic.
