Complaint Resolution Specialist

4 weeks ago


New York, New York, United States Infojini Full time

Job Summary:

As a Complaint Specialist at Infojini, you will be responsible for interviewing applicants, reviewing service requests, and tracking hotline calls to ensure prompt and accurate communication with clients and agencies.

Daily Tasks:

  • Process and manage service requests in a timely manner
  • Communicate effectively with applicants, tenants, landlords, and internal/external clients/agencies
  • Answer and track hotline calls to expedite processes


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