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Complaint Resolution Specialist

1 month ago

New York, New York, United States Infojini Full time
Job Summary:

As a Complaint Specialist at Infojini, you will be responsible for resolving customer complaints in a timely and efficient manner. Your primary duties will include interviewing applicants, reviewing service requests, and communicating with various stakeholders to expedite the process.

Key Responsibilities:

  • Process and resolve customer complaints in a professional and courteous manner
  • Communicate effectively with applicants, tenants, landlords, and internal and external clients/agencies
  • Track and respond to hotline calls in a timely manner