Mediator and Intake Specialist
3 weeks ago
The City of New York seeks a Mediator and Intake Specialist to join its team in the General Counsel Division. The ideal candidate will have a strong ability to communicate and interact with consumers and businesses on consumer-related complaints.
The Mediator and Intake Specialist will be responsible for analyzing, documenting, researching, and resolving consumer complaints in accordance with the laws, rules, and regulations enforced by the City of New York. This will involve maintaining Agency database and providing reports as needed, performing data entry and inputting detailed, accurate notes in Agency system(s), and providing timely follow-up and closure for each consumer complaint.
The successful candidate will also be responsible for answering calls, directing callers to appropriate channels, delivering accurate, complete information to callers, processing mail within assigned timeframes, and providing front desk reception coverage and assisting walk-in consumers with filing complaints.
Qualifications for this role include a four-year high school diploma or its educational equivalent and one year of satisfactory clerical experience. The ideal candidate will also have keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
-
Mediator and Intake Specialist
4 weeks ago
New York, New York, United States City of New York Full timeJob Title: Mediator and Intake SpecialistThe City of New York is seeking a highly skilled Mediator and Intake Specialist to join its team. As a key member of the Department of Consumer and Worker Protection, this role will play a critical part in mediating consumer complaints and providing exceptional customer service.Responsibilities:Communicate and...
-
Mediator and Intake Specialist
4 weeks ago
New York, New York, United States City of New York Full timeJob SummaryThe City of New York is seeking a Mediator and Intake Specialist to join its team. As a key member of the General Counsel Division, this role will be responsible for mediating consumer complaints and providing excellent customer service.Key ResponsibilitiesCommunicate with consumers and businesses to resolve complaints in a fair and timely...
-
Mediator and Intake Specialist
4 weeks ago
New York, New York, United States City of New York Full time**Job Summary**The City of New York is seeking a skilled Mediator and Intake Specialist to join its team in the General Counsel Division. As a key member of the consumer complaint resolution team, you will play a critical role in mediating disputes between consumers and businesses, ensuring fair and equitable resolutions for all parties involved.**Key...
-
Intake Specialist
4 weeks ago
New York, New York, United States Highland Park Community Development Corp Full timeJob Title: Intake SpecialistJob Summary:The Intake Specialist is responsible for overseeing the direct care of residents, managing the intake process, and coordinating with the security department to ensure the safety of clients residing in the facility.Key Responsibilities:Supervises staff and participates in training and evaluation of work...
-
LPN Intake Specialist
4 weeks ago
New York, New York, United States New York Cancer & Blood Specialists Full timeIntake LPN Job SummaryWe are seeking a skilled LPN Intake Specialist to join our team at New York Cancer & Blood Specialists. In this role, you will be responsible for providing exceptional patient care and support in our intake process.Key Responsibilities:Float between NYCBS locations as needed to ensure seamless patient care.Follow all New York Cancer and...
-
Intake Specialist
3 weeks ago
New York, New York, United States International Rescue Committee Full timeJob Title: Intake Specialist - Virtual ReceptionThe International Rescue Committee (IRC) is seeking a highly skilled Intake Specialist to join our Virtual Reception team. As an Intake Specialist, you will play a critical role in assessing the US ties of overseas Virtual Reception & Placement (VR&P) candidates and determining their eligibility for the...
-
Medical Assistant
4 weeks ago
New York, New York, United States New York Cancer & Blood Specialists Full timeJob OpportunityAt New York Cancer & Blood Specialists, we are seeking a highly skilled and dedicated Intake Medical Assistant to join our team. As a key member of our healthcare team, you will play a vital role in ensuring the smooth intake process for our patients.ResponsibilitiesManage patient intake, including recording accurate patient...
-
Intake Coordinator
4 weeks ago
New York, New York, United States Services for the UnderServed Full timeJob Title: Intake SpecialistAt Services for the UnderServed, we are seeking a highly skilled and detail-oriented Intake Specialist to join our team.Job SummaryThe Intake Specialist will play a critical role in coordinating and monitoring all activities connected with potential resident intake, answering calls as it pertains to Single Point of Access...
-
Senior Intake Manager
3 weeks ago
New York, New York, United States K2 Staffing, LLC Full timeJob Title: Senior Intake ManagerJob Summary:We are seeking a highly motivated and organized Senior Intake Manager to join our team at K2 Staffing, LLC. As a Senior Intake Manager, you will be responsible for overseeing the firm's intake and new case departments, ensuring that all potential clients and new clients receive the highest level of customer...
-
Senior Intake Manager
3 weeks ago
New York, New York, United States K2 Staffing, LLC Full timeJob SummaryK2 Staffing, LLC is seeking an experienced Senior Intake Manager to oversee the firm's intake and new case departments. The ideal candidate will have exceptional organizational and time management skills, strong customer service skills, and superior problem-solving abilities.Key Responsibilities• Manage phone accountability, including making...
-
Intake Specialist
4 weeks ago
New York, New York, United States International Rescue Committee Full timeJob Title: Intake Specialist - Refugee SupportAt the International Rescue Committee, we are committed to providing critical support to refugees and asylum seekers. As an Intake Specialist, you will play a vital role in assessing the needs of our clients and connecting them with the resources they require.Key Responsibilities:Conduct thorough assessments of...
-
Healthcare Intake Specialist
4 weeks ago
New York, New York, United States VNS Health Full timeJob SummaryWe are seeking a skilled Healthcare Intake Specialist to join our team at VNS Health. As a key member of our intake team, you will play a critical role in ensuring the smooth and efficient processing of patient referrals.Key Responsibilities:Respond to and resolve non-clinical issues and complaints in a timely and effective manner.Handle and route...
-
Intake Coordinator
4 weeks ago
New York, New York, United States The Law Firm Of Moumita Rahman Full timeAbout Our TeamThe Law Firm of Moumita Rahman, PLLC is a leading immigration law firm dedicated to providing exceptional legal services to individuals seeking a brighter future.We are committed to empowering our clients to achieve their immigration goals through trustworthy and ethical legal practice.Job DescriptionWe are seeking a highly skilled and...
-
Intake Specialist
4 weeks ago
New York, New York, United States Columbia University Full timeJob SummaryColumbia University is seeking a highly skilled and compassionate Intake Specialist to join our team. As a key member of the Sexual Violence Response department, you will play a critical role in supporting survivors of gender and power-based violence.Key ResponsibilitiesIntake and Initial AssessmentConduct thorough screenings and evaluations of...
-
Medical Assistant
3 weeks ago
New York, New York, United States New York Health Full timeJob Title: Medical Assistant - Patient Intake SpecialistJob Summary: We are seeking a highly skilled Medical Assistant to join our team at New York Health. As a Medical Assistant - Patient Intake Specialist, you will be responsible for managing patient intakes, collecting and processing lab specimens, and performing various medical procedures.Key...
-
Client Services Specialist
4 weeks ago
New York, New York, United States Safe Horizon Full timeJob Title: Client Services SpecialistSafe Horizon is seeking a highly motivated and compassionate Client Services Specialist to join our team. As a key member of our DV Shelter Program, you will play a vital role in maintaining a safe, secure, and healing environment for survivors of domestic violence and their children.Responsibilities:Conduct emergency...
-
Medical Assistant
4 weeks ago
New York, New York, United States New York Health Full timeJob SummaryAs a Medical Assistant - Patient Intake Specialist at New York Health, you will play a vital role in ensuring the smooth operation of our healthcare facilities. Your primary responsibility will be to manage patient intakes, collecting and processing lab specimens, performing venipuncture, and administering EKGs. You will also be responsible for...
-
Virtual Intake Specialist
4 weeks ago
New York, New York, United States International Rescue Committee Full timeJob Title: Virtual Intake Specialist - Spanish Language ExpertJob Summary: The International Rescue Committee (IRC) is seeking a highly skilled Virtual Intake Specialist to join our team. As a Virtual Intake Specialist, you will be responsible for assessing the US ties of overseas VR&P candidates and completing intake and eligibility screenings for eligible...
-
Intake Coordinator
3 weeks ago
New York, New York, United States Services for the UnderServed Full timePosition OverviewThe Intake Specialist plays a vital role in coordinating and monitoring all activities connected with potential resident intake, answering calls as it pertains to Single Point of Access (SPA).Key Responsibilities:File and retrieve documents and reference materialsMonitor, screen, respond to and distribute incoming communicationsReceive and...
-
Intake Specialist
4 weeks ago
New York, New York, United States HELP USA Full timeProgram OverviewAt HELP USA, we strive to provide a safe and supportive environment for individuals and families in need. As an Intake Worker, you will play a critical role in ensuring that our clients receive the necessary support and resources to achieve stability and self-sufficiency.Key ResponsibilitiesConduct thorough intake assessments to identify...