Account Executive, Travel Advisor
1 week ago
Viking Cruises is seeking a highly motivated and experienced Account Executive, Travel Advisor to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our high-net-worth clients.
Key Responsibilities- Curate extraordinary travel experiences for our clients, taking into account their preferences and interests.
- Handle inbound sales calls, identify client needs, and make personalized travel recommendations.
- Make follow-up outbound calls to close sales and build lasting relationships with clients.
- Provide detailed information about cruise itineraries, onboard amenities, and pricing details.
- Maintain accurate records of interactions and follow up with leads.
- Work from home in a fully virtual environment, with flexibility to work evenings, weekends, and holidays.
- 5+ years of experience as a telephone sales person or similar sales role.
- Demonstrated success in meeting and exceeding monetary sales KPI metrics.
- Strong experience in making sales over the phone and building relationships with high-end clients.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to work in a structured environment with schedule adherence standards.
- Previous sales experience with ability to close on the first call.
- Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook).
- A highly competitive compensation plan with average earning potential of $90,000 annually (hourly base + commission).
- Average annual commission of $53,000 (based on overall department performance and the terms of the applicable commission plan).
- Eligibility for annual discretionary bonus.
- 401(k) plan with company match.
- Full benefits including medical, dental, vision, life, and disability insurance at a highly subsidized rate.
- Paid training (hourly pay + guaranteed commission for first 3 months).
- Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.
- Opportunity to take a free and/or discounted cruise.
- Highly subsidized gym membership.
- Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership, and more.
Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers, and lakes around the world. Designed for experienced travelers with interests in science, history, culture, and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person.
Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans, and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.
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