Front Desk Associate
3 days ago
We are seeking a skilled Guest Experience Specialist to join our team at Residence Inn Long Beach Downtown. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our business and leisure travelers.
Key Responsibilities- Process operational needs and address guest requests in a timely and professional manner
- Take ownership of the guest experience in the main areas of the hotel, with a focus on delivering a 'guest first' mindset
- Empower guests to move about their space and do what needs to be done, while maintaining a high level of service quality
- Complete reports, deliver quality meals, and share the highlights of the local area to enhance the guest experience
- Ensure a safe work place, follow company policies and procedures, maintain confidentiality, protect company assets, and uphold quality standards
- High school diploma or equivalent required
- No related work experience or supervisory experience required
- No license or certification required
We offer a competitive hourly rate of $24.00, as well as a range of benefits including health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.
Marriott International is an equal opportunity employer and is committed to non-discrimination on any protected basis, including disability and veteran status.
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