Retail Team Lead

1 day ago


Jacksonville, Florida, United States GOODWILL OF NORTH FLORIDA Full time
Job Title: Team Lead Retail

Goodwill Industries of North Florida is seeking a highly motivated and experienced Team Lead Retail to join our team. As a key member of our retail operations, you will play a vital role in ensuring the success of our stores.

Job Summary:

The Team Lead Retail will assist the Store Manager and Assistant Store Manager in the daily operation of the store, achieving sales results, and maintaining a high level of customer service. This role requires excellent communication and leadership skills, as well as the ability to work effectively in a fast-paced retail environment.

Key Responsibilities:
  • Assist in managing the processing of donated materials, ensuring timely and efficient processing.
  • Contribute to achieving store revenue goals and budgeted expenses.
  • Ensure compliance with all store policies and procedures.
  • Process customer transactions, including ringing sales, collecting payment, and making change.
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional manner.
  • Train and develop staff in all aspects of their responsibilities, including safety protocols and procedures.
  • Perform other duties as assigned by the Store Manager or Assistant Manager.
Requirements:
  • Minimum of 2 years prior retail experience.
  • High School or Equivalent.
  • Excellent communication and customer service skills.
  • Ability to work effectively in a fast-paced retail environment.
  • Reliable transportation and a valid driver's license.
Physical Requirements:
  • Standing.
  • Walking.
  • Lifting (Up to 50lbs).
  • Carrying (Up to 50lbs).
  • Kneeling.
  • Pushing/Pulling.
  • Bending/Stooping.
  • Reaching.
  • Turning.
  • Repetitive Motions.

Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status.


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