Retail Team Lead

3 days ago


Jacksonville, Florida, United States GOODWILL OF NORTH FLORIDA Full time
Job Title: Team Lead Retail

We are seeking a highly motivated and experienced Team Lead Retail to join our team at Goodwill of North Florida. As a Team Lead Retail, you will play a key role in assisting the Store Manager and Assistant Store Manager in the store's daily operation and achievement of sales results.

Job Summary

The Team Lead Retail is responsible for assisting the management team with managing the processing of donated materials, ensuring compliance with all store policy and procedures, and promoting good customer/donor relations. This role requires excellent communication and customer service skills, as well as the ability to work in a fast-paced retail environment.

Key Responsibilities
  • Assist the management team with managing the processing of donated materials in a timely manner.
  • Ensure compliance with all store policy and procedures.
  • Promote good customer/donor relations by maintaining high standards of customer service.
  • Assist with training and developing staff in all aspects of their responsibilities.
  • Process customer transactions and assist customers with shopping needs.
  • Perform other duties as assigned by the Store Manager or Assistant Manager.
Requirements
  • Minimum of 2 years prior retail experience.
  • High School or Equivalent.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced retail environment.
  • Reliable transportation and a valid driver's license.
Physical Requirements
  • Standing.
  • Walking.
  • Lifting (Up to 50lbs).
  • Carrying (Up to 50lbs).
  • Kneeling.
  • Pushing/Pulling.
  • Bending/Stooping.
  • Reaching.
  • Turning.
  • Repetitive Motions.

Goodwill of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status.


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