Retail Store Team Member

5 days ago

Jacksonville, Florida, United States Michaels Arts and Crafts Full time
Job Summary

We are seeking a highly motivated and detail-oriented Retail Store Team Member to join our team at Michaels Arts and Crafts. As a key member of our store team, you will be responsible for maintaining a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises.

Key Responsibilities
  • Maintain a clean and organized store environment, including dusting, mopping, and cleaning assigned areas.
  • Provide exceptional customer service, helping customers shop our store and find what they're looking for.
  • Collect and dispose of trash, and move equipment and products for proper cleaning and placement.
  • Clean assigned areas with the use of assigned materials and equipment, and maintain cleaning equipment neat and orderly.
  • Deep clean key areas of the store, including bathrooms, breakrooms, entry ways, and other high-traffic areas.
  • Perform tasks in accordance with all federal, state, and county guidelines, and maintain positive and respectful interactions with team members and customers.
  • Project a positive image and serve as a role model for other team members.
  • Assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in the truck un-load, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs, and adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Preferred Qualifications
  • Retail and/or cleaning experience preferred.
  • Ability to remain standing for long periods of time, move throughout the store, and lift heavy boxes and access high shelves by ladder or similar equipment.
Work Environment

Our store is a public retail setting with climate-controlled areas, and some stock rooms may not be climate-controlled. Some outdoor work may be required to retrieve shopping carts or unload trucks. We use standard commercial cleaners and chemicals from cleaning supplies.

Michaels is an Equal Opportunity Employer and is committed to the full inclusion of all qualified individuals. We will assure that people with disabilities are provided reasonable accommodations. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAEL.

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