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Retail Team Lead

2 months ago


Jacksonville, Florida, United States GOODWILL OF NORTH FLORIDA Full time
Job Title: Team Lead Retail

We are seeking a highly motivated and experienced Team Lead Retail to join our team at Goodwill of North Florida. As a key member of our retail operations team, you will be responsible for assisting the Store Manager and Assistant Store Manager in the daily operation of our retail stores.

Job Summary:

The Team Lead Retail will be responsible for managing the processing of donated goods, ensuring compliance with store policies and procedures, and maintaining high standards of customer service. You will also assist with training and developing staff in all aspects of their responsibilities, including adherence to safety and company protocols.

Key Responsibilities:
  • Assist the management team with managing the processing of donated materials in a timely manner.
  • Ensure compliance with all store policy and procedures.
  • Assist with training and developing staff in all aspects of their responsibilities.
  • Process customer transactions and assist customers with shopping needs.
  • Perform other duties as assigned by the Store Manager or Assistant Manager.
Requirements:
  • Minimum of 2 years prior retail experience.
  • High School or Equivalent.
  • Excellent communication and customer service skills.
  • Ability to promote and maintain a safe work environment.
  • Proficiency with POS reporting procedures.
  • Reliable transportation and a valid driver's license.
Physical Requirements:
  • Standing.
  • Walking.
  • Lifting (Up to 50lbs).
  • Carrying (Up to 50lbs).
  • Kneeling.
  • Pushing/Pulling.
  • Bending/Stooping.
  • Reaching.
  • Turning.
  • Repetitive Motions.

Goodwill of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status.