Retail Sales Representative
2 weeks ago
Position Overview:
This role is centered around delivering exceptional customer service while driving sales and managing merchandise effectively. The Sales Associate is a key player in supporting the store management team and ensuring a positive shopping experience for all customers.
Core Responsibilities:
The primary duties of the Sales Associate include:
- Providing outstanding customer service by greeting customers and assisting them with inquiries about products.
- Utilizing the S.A.L.E.S. process to help customers find their desired items.
- Accurately completing all necessary paperwork related to sales and inventory.
- Receiving and unpacking merchandise, ensuring stock levels are maintained.
- Arranging merchandise displays according to company guidelines to enhance product visibility and promote sales.
- Conducting inventory adjustments and maintaining accurate stock records.
- Staying informed about new products and promotional items.
- Implementing loss prevention strategies to minimize theft.
Customer Engagement:
Actively engaging with customers to promote Ace Rewards membership benefits and ensuring they receive all available advantages.
Additional Responsibilities:
In addition to the core duties, the Sales Associate may also:
- Assist customers with paint color matching and mixing.
- Provide recommendations for services such as key cutting and screen repair.
- Operate the cash register, ensuring accurate transactions and customer satisfaction.
- Participate in team meetings and contribute to a collaborative work environment.
Qualifications:
To excel in this role, candidates should possess:
- A minimum of six months of relevant experience or training.
- Strong communication skills to interact effectively with customers and team members.
- Basic mathematical skills for handling transactions and inventory.
- The ability to understand and follow instructions in various formats.
Physical Requirements:
This position requires the ability to perform physical tasks such as lifting up to 50 pounds and standing for extended periods. Reasonable accommodations may be made for individuals with disabilities.
Work Environment:
The work environment is typically moderate in noise and may involve exposure to varying weather conditions. Safety protocols are in place to ensure a secure working atmosphere.
Compensation:
The hourly wage for this position is $12.50.
Diversity Commitment:
Great Lakes Ace Hardware is dedicated to fostering an inclusive workplace and promotes equal employment opportunities for all individuals.
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