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Retail Sales Lead

2 months ago

Dearborn, Michigan, United States Event Network Full time

**Job Summary**

Event Network is seeking a highly motivated and customer-focused Retail Sales Lead to join our team at Greenfield Village. As a key member of our retail store leadership team, you will be responsible for providing exceptional guest service and supporting the store management team in day-to-day operations.

**Key Responsibilities:**

  • Provide exceptional guest service and ensure a positive shopping experience for all visitors
  • Support the store management team in day-to-day operations, including merchandising, inventory management, and visual displays
  • Engage with guests and create an entertaining, fun, and memorable experience
  • Proactively intercept, engage, and demonstrate product to customers in a positive, welcoming, and outgoing manner
  • Effectively communicate product features and benefits to guests
  • Work collaboratively with the sales team to achieve sales goals and objectives
  • Assist with visual merchandising and store displays to create an engaging and inviting shopping environment

**Requirements:**

  • Prior retail keyholder, retail supervisory, cash-handling, and customer service experience required
  • Strong merchandising skills and ability to work a flexible schedule, including weekends, early evenings, and holidays
  • Natural ability to interact with people of all ages and backgrounds
  • Ability to effectively communicate product features and benefits to guests
  • Welcoming, positive, engaging, and friendly demeanor towards guests, team members, and venue staff

**Physical Demands:**

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The Sales Lead must frequently lift and/or move up to 40 pounds.