Retail Sales Representative

2 weeks ago


Dearborn, Michigan, United States Great Lakes Ace Hardware Full time

Position Overview:
This role is centered around delivering exceptional customer service while driving sales and managing product displays. The Sales Associate is expected to uphold the core values and mission of Great Lakes Ace Hardware.

Key Responsibilities:
The essential duties include, but are not limited to:

  • Welcoming customers and assisting them with inquiries regarding products and services, utilizing the S.A.L.E.S. process to ensure customer satisfaction.
  • Accurately completing all necessary paperwork related to sales and inventory management.
  • Receiving and unpacking merchandise, ensuring stock levels are maintained.
  • Arranging merchandise on shelves and displays according to company guidelines to enhance visibility and promote sales.
  • Conducting inventory checks and maintaining accurate records to support stock integrity.
  • Staying informed about new products and promotional items.
  • Implementing loss prevention strategies to minimize theft.

Customer Engagement:
Engaging with customers to ensure they are aware of the benefits of membership programs and encouraging participation.

Additional Duties:
Assisting with various in-store services such as paint mixing and repairs, operating the cash register, and participating in team meetings.

Qualifications:
To be successful in this role, candidates should possess:

  • Prior experience in a retail environment is preferred.
  • Strong communication skills to interact effectively with customers and team members.
  • Basic mathematical skills for handling transactions.
  • Ability to follow instructions and solve problems in a retail setting.

Physical Requirements:
This position requires regular walking, lifting, and the ability to handle merchandise up to 50 pounds with assistance. Reasonable accommodations may be made for individuals with disabilities.

Work Environment:
The associate may work in areas with moderate noise levels and near moving equipment. Accommodations are available for individuals with disabilities.

Compensation:
The hourly wage for this position is $12.50.

Equal Opportunity Employer:
Great Lakes Ace Hardware is dedicated to promoting equal employment opportunities and values diversity in the workplace.



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