Assistant Facility Manager, PDOT Shuttle Operations

4 days ago


Dallas, Texas, United States SP+ Full time
Job Summary

We are seeking a highly skilled and experienced Facility Operations Manager to join our team at SP+. As a key member of our operations team, you will be responsible for leading programs to improve client and customer satisfaction, managing day-to-day activities, and supervising shuttle drivers and parkers.

Key Responsibilities
  • Client and Customer Satisfaction: Develop and implement strategies to enhance client and customer satisfaction, ensuring a high level of service delivery.
  • Facility Management: Assist in the management of day-to-day activities, including supervising shuttle drivers, parkers, and monitoring shuttle bus operations.
  • Revenue Control: Implement effective revenue control procedures, ensuring accurate and timely reporting.
  • Reporting and Analysis: Compile and interpret reports on a daily basis, providing insights for operational improvements.
  • Team Supervision: Supervise and train team members, ensuring they have the necessary skills and knowledge to perform their duties effectively.
Requirements
  • Education: High school graduate, some college education preferred.
  • Experience: At least one year of supervisory experience, preferably in the transportation and/or parking industry.
  • Licenses and Certifications: Valid state-issued driver's license, DOT Medical Card, and other relevant certifications.
  • Skills: Intermediate computer skills, Microsoft Office (Excel and Word), and strong communication and leadership skills.
What We Offer

As a Facility Operations Manager at SP+, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our organization. We offer a competitive salary, benefits package, and opportunities for professional growth and development.



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