Restaurant Operations Manager

2 weeks ago


Mooresville, North Carolina, United States Superior Talent Source Full time
Job Overview

We are seeking a skilled and dedicated Restaurant Operations Manager to oversee the daily functions of a vibrant dining establishment. In this pivotal role, you will ensure that our restaurant operates smoothly, providing guests with an exceptional dining experience.

Key Responsibilities:

· Guest Relations: Deliver outstanding customer service, ensuring that each patron enjoys a positive and memorable experience. Address inquiries and concerns with professionalism and promptness.

· Operational Management: Supervise daily activities, including opening and closing tasks, staff scheduling, and maintaining a clean and organized environment.

· Team Development: Inspire and lead both front-of-house and back-of-house personnel, including hosts, servers, bartenders, and kitchen staff. Cultivate a collaborative work atmosphere and provide continuous training and development opportunities.

· Staff Coordination: Assist in managing restaurant staff to ensure efficient operations and adherence to quality standards. Offer guidance and coaching to improve performance and resolve any issues.

· Inventory Management: Track inventory levels, perform regular counts, and place orders with suppliers as necessary. Ensure proper storage and rotation of food and beverage items.

· Quality Assurance: Uphold high standards of food quality, presentation, and service. Conduct regular inspections to ensure compliance with health and safety regulations.

· Sales Enhancement: Support initiatives aimed at increasing sales and promoting menu items.

· Financial Oversight: Assist with cash handling processes, including sales reconciliation and daily deposits. Help monitor expenses to achieve financial objectives.

· Health and Safety Compliance: Ensure adherence to health and safety regulations, including food handling and sanitation practices. Maintain accurate records and documentation.

Job Benefits:

· Competitive salary package

· Direct deposit options

· Comprehensive health benefits

· Paid time off (PTO)

· Opportunities for growth and advancement

· Employee discounts

Qualifications:

· At least 2 years of experience in a managerial role within the restaurant industry.

· Exceptional customer service and interpersonal skills.

· Strong organizational and multitasking capabilities.

· Proven leadership skills with the ability to motivate a team.

· Solid understanding of restaurant operations and service standards.

· Proficient in POS systems and restaurant management software.

· Basic knowledge of inventory management and cost control practices.

· Ability to thrive in a fast-paced environment and manage pressure effectively.

· Willingness to work evenings, weekends, and holidays as required.

If you possess a keen eye for detail and a commitment to exceptional service, we encourage you to consider this opportunity.

As part of our recruitment process, we may reach out to you regarding positions that align with your qualifications.



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