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Restaurant Operations Manager

2 months ago


Mooresville, North Carolina, United States Superior Talent Source Full time
Job Overview

We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our trendy, casual dining establishment. This role is essential in ensuring that our guests receive exceptional service and enjoy a remarkable dining experience.

Key Responsibilities:

Guest Experience: Deliver outstanding customer service, ensuring that each guest enjoys a positive and memorable experience. Address customer inquiries and feedback promptly and professionally.

Operational Oversight: Manage daily operations, including staff scheduling, opening and closing tasks, and maintaining a clean and organized environment.

Team Leadership: Inspire and support both front-of-house and back-of-house teams, including servers, bartenders, and kitchen staff. Create a positive workplace culture that encourages teamwork and ongoing development.

Staff Management: Supervise restaurant staff activities to ensure efficient operations and adherence to quality standards. Provide coaching and guidance to enhance team performance.

Inventory Management: Track inventory levels, conduct regular counts, and manage supplier orders as necessary. Ensure proper storage and rotation of food and beverage items.

Quality Assurance: Uphold high standards of food quality and service. Conduct inspections to ensure compliance with health and safety regulations and established procedures.

Sales Enhancement: Support initiatives aimed at increasing sales and promoting menu items.

Financial Management: Assist with cash handling procedures, including sales reconciliation and daily deposits. Help monitor expenses to achieve financial objectives.

Health and Safety Compliance: Ensure adherence to health and safety regulations, including food handling and sanitation practices. Maintain accurate records and documentation.

Benefits:

Competitive salary

Direct Deposit

Comprehensive Health benefits

Paid time off (PTO)

Opportunities for growth and advancement

Employee Discounts

Qualifications:

Minimum of 2 years of experience in a similar managerial role.

Exceptional customer service and interpersonal skills.

Strong organizational and multitasking capabilities.

Leadership skills with the ability to motivate a team.

In-depth understanding of restaurant operations and service standards.

Proficiency in POS systems and restaurant management software.

Basic knowledge of inventory management and cost control.

Ability to thrive in a fast-paced environment.

Flexibility to work evenings, weekends, and holidays as needed.

If you are a detail-oriented professional with a passion for delivering exceptional service, we encourage you to consider this opportunity.

As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.

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