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Restaurant Manager

2 months ago

Mooresville, North Carolina, United States Rita's Italian Ice and Custard of Lake Norman Full time
Job Overview

Rita's Italian Ice and Custard of Lake Norman is seeking a highly skilled and motivated Restaurant Manager to join our team.

Key Responsibilities:

  • Team Leadership: Oversee and train a team of treat team members to ensure exceptional customer service and a positive work environment.
  • Treat Preparation: Prepare and serve Rita's proprietary Italian ice and other treats to guests.
  • Customer Service: Provide guests with a level of service beyond their expectations, demonstrating sensitivity to individual needs and making a memorable connection.
  • Facility Maintenance: Maintain a clean and well-organized facility, adhering to Rita's standard operating procedures and focusing on excellence in sanitation and food quality.
  • Operations Management: Supervise and complete daily cleaning tasks and checklists, ensuring stations are sanitized, organized, and sufficiently stocked.
  • Equipment Maintenance: Clean and sanitize equipment, including ice machines, dip boxes, refrigerators, and topping stations.

Requirements:

  • Team Player: A team player with attention to detail and a genuine desire to make people smile.
  • Communication Skills: Excellent communication skills, with the ability to multitask and prioritize tasks effectively.
  • Organizational Skills: Strong organizational skills, with the ability to enforce regulations and guidelines.
  • Physical Demands: Ability to lift and/or carry at least 40 lbs.
  • Availability: Available to work during the week and weekends in varying shifts, with a flexible schedule.