Restaurant Operations Manager
2 weeks ago
We are seeking a dedicated and experienced General Manager for a trendy and casual dining establishment. In this pivotal role, you will be responsible for overseeing the restaurant's daily operations, ensuring exceptional service, and creating a memorable dining experience for our patrons.
Key Responsibilities:
Guest Engagement: Deliver outstanding customer service, ensuring every guest enjoys a positive and unforgettable dining experience. Address customer inquiries and feedback promptly and professionally.
Operational Management: Supervise daily operations, including opening and closing tasks, staff scheduling, and maintaining cleanliness and organization throughout the venue.
Team Development: Inspire and lead both front-of-house and back-of-house teams, including hosts, servers, bartenders, and kitchen personnel. Cultivate a supportive work environment that encourages teamwork and continuous training.
Staff Oversight: Assist in managing and coordinating restaurant staff activities to ensure efficient operations and adherence to quality standards. Provide coaching and guidance to enhance team performance.
Inventory Management: Monitor stock levels, conduct regular inventory checks, and place orders with suppliers as necessary. Ensure proper storage and rotation of food and beverage items.
Quality Assurance: Uphold high standards of food quality, presentation, and service. Conduct regular inspections to ensure compliance with health and safety regulations and established procedures.
Sales Initiatives: Support strategies to drive sales and promote menu items effectively.
Financial Oversight: Assist with cash handling processes, including sales reconciliation and daily deposits. Contribute to expense monitoring to achieve financial objectives.
Health and Safety Compliance: Ensure adherence to health and safety regulations, including food handling and sanitation practices. Maintain accurate records and documentation.
Benefits:
Competitive salary
Direct Deposit
Comprehensive Health benefits
Paid time off (PTO)
Opportunities for growth and advancement
Employee Discounts
Qualifications:
Minimum of 2 years of experience in a similar managerial role.
Exceptional customer service and interpersonal skills.
Strong organizational and multitasking capabilities.
Proven leadership skills with the ability to motivate a team.
Solid understanding of restaurant operations and service standards.
Proficiency in POS systems and restaurant management software.
Basic knowledge of inventory management and cost control practices.
Ability to thrive in a fast-paced environment.
Flexibility to work evenings, weekends, and holidays as required.
If you are a detail-oriented professional with a passion for exceptional service, we encourage you to consider this opportunity.
As part of our recruitment process, we may reach out to you regarding positions that align with your qualifications.
#STS
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