Field Account Manager

2 weeks ago

Baton Rouge LA USA, United States EssilorLuxottica Full time
Job Title: Field Account Manager

Job Summary:

The Field Account Manager is responsible for developing and executing sales strategies for the Independent channel, growing top-line sales through relationships with existing and potential new independent eye care professional customers.

Key Responsibilities:

  • Foster strong relationships with and provide ongoing support to existing customers, resulting in loyalty and high customer sales retention.
  • Grow sales revenue within existing customers' base through purposeful consultative selling efforts.
  • Develop new business with prospective customers.
  • Identify areas of improvement to consistently exceed sales quotas.
  • Implement and monitor partnership programs with territory-based customers.
  • Use competitive knowledge on the independent channel of trade to recommend opportunities to gain market share.
  • Liaise between Sales Force and Strategic Partners to maximize opportunities in the field.
  • Operate as a lead point of contact for matters specific to assigned customers.
  • Conduct trainings with customers to maintain consistent messaging.
  • Collaborate on the business management of Strategic Partnerships within assigned territory.
  • Give presentations on enhanced practice management and market trends to doctors and opticians.
  • Support promotions (sell-in and sell-through) to customers by understanding brand and business objectives and incorporating input from Sales, Marketing, and Operations.
  • Foster strong relationships and provide ongoing support to key partners from both Alliance and Buying Groups, specifically ADO Practice Solutions.
  • Ensure timely and successful delivery of solutions according to customers' needs and objectives.
  • Identify and grow opportunities within territory and collaborate with sales leadership to ensure growth attainment.

Requirements:

  • Bachelor's Degree.
  • 5+ years of experience working in an account management function or similar role, preferably in the optical industry.
  • Outside sales Territory & Call Cycle Management experience.
  • Strong interpersonal skills and high emotional intellect.
  • Attention to details, including some data analysis.
  • Demonstrated ability to think strategically, yet deliver strong execution.
  • Strong communication and presentation skills with the ability to interact and negotiate effectively at all levels of the organization as well as with customers.
  • Strong initiative and sense of urgency - ability to work within the high expectation of the company, team, and vendor partners.
  • Ability to quickly generate and initiate creative solutions to problems as they arise.
  • Ability to solve various types of problems that may involve multiple departments within the Company.
  • Strong computer skills; Microsoft Office - Excel, Word, PowerPoint, Outlook.
  • Willingness to travel and ability to drive a company automobile.

Preferred Qualifications:

  • Bachelor's Degree in Business Management or similar.
  • Professional outside B2B selling skills in the healthcare arena.

Compensation and Benefits:

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Equal Opportunity Employer:

EssilorLuxottica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression, or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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