Patient Access Coordinator
1 month ago
We are seeking a highly skilled Patient Access Specialist to join our team at HSS Stamford. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.
Key Responsibilities- Provide top-notch customer service to all patients, visitors, and customers
- Prioritize patient flow to ensure a smooth and efficient experience
- Verify insurance and obtain benefits to ensure accurate billing
- Triage phone calls and schedule appointments in a timely manner
- Respond to patient, visitor, and customer inquiries in a professional and courteous manner
- Obtain patient demographics, personal information, and medical history by interviewing patients
- Collect payments and perform other related duties incidental to the work described herein
- High school diploma or equivalent (G.E.D.), may include specialized or vocational courses
- 0-1 years in a healthcare or related customer service field
- Strong computer skills, with proficiency in office automated tools: email, outlook, and data entry
- Superior written and oral communication skills
- Exceptional customer service skills
- Ability to multi-task and work in a team environment
- Knowledge of healthcare and health insurance
- Familiarity with medical terminology
Hospital for Special Surgery is committed to providing high-quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. We are an equal opportunity employer and welcome applications from diverse candidates.
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Patient Access Coordinator
2 weeks ago
Stamford, Connecticut, United States HSS Full timePatient Access Specialist RoleHSS is seeking a skilled Patient Access Specialist to join our team. In this role, you will be the first point of contact for patients, families, and healthcare providers, providing exceptional customer service and ensuring a smooth registration process.Key Responsibilities:Provide top-notch customer service to all patients,...
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Patient Access Coordinator
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Patient Access Representative
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Patient Access Representative
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