Retail Operations Coordinator

2 weeks ago

Boca Raton, Florida, United States Trulieve Full time
Job Overview

"Trulieve: Nurturing Wellness One Patient at a Time"

Are you interested in contributing to one of the most rapidly expanding sectors in the country? If you have a passion for assisting those in need, this position may be ideal for you.

At Trulieve, our mission is to provide our patients with the relief they seek through products they can rely on. Our plants are cultivated in a controlled environment designed to minimize harmful chemicals and pests, ensuring a natural process at every stage.

Our offerings aim to alleviate symptoms such as seizures, severe muscle spasms, pain, nausea, and loss of appetite, which are often associated with serious medical conditions like cancer.

Our dedicated team collaborates closely with healthcare professionals to deliver the appropriate products and dosages, ensuring patients receive the compassionate care they deserve.

To learn more about our organization, please visit our website.

Position ID: 11755

Remote Work Option: Yes

Position Title: Retail Operations Coordinator

Work Arrangement: Hybrid

Department: Retail

Reports To: Regional Operations Manager - Retail

FLSA Status: Regular Exempt

ROLE SUMMARY:

This role is responsible for assisting the Regional Operations Manager with operational processes, systems, and business functions within the assigned region.

KEY RESPONSIBILITIES:

  • Facilitate communication and enhance efficiency across departments.
  • Provide insights to the Regional Operations Manager aimed at improving operations and fostering growth.
  • Monitor daily performance, suggesting adjustments to enhance overall effectiveness.
  • Assist in the training and implementation of systems and technology.
  • Support the creation of standard operating procedures to boost efficiency in the designated area.
  • Offer training and assistance to all Trulieve retail partners.
  • Collaborate with the Regional Operations Manager to identify and address areas for operational improvement.
  • Maintain a project management system and ensure cross-functional communication for store operations.
  • Assess needs and devise operational strategies for retail training, visual merchandising, customer flow, product organization, and asset protection.
  • Provide support for new store openings, ensuring readiness for launch and understanding of ongoing operations.
  • Work with Learning & Development to create product education for new launches.
  • Visit retail locations to ensure effective management and high sales performance.
  • Handle other assigned projects and responsibilities as directed by the Regional Operations Manager.

SKILLS AND QUALIFICATIONS:

  • Preferred: Associate degree or higher.
  • Must be at least 21 years old.
  • Experience in operations management, particularly in retail or customer service, is advantageous.
  • Self-motivated with a track record of meeting deadlines and delivering results.
  • Strong attention to detail, time management, and organizational skills.
  • Analytical and observant with a curious mindset.
  • Able to work independently in a fast-paced environment and interact with diverse personalities.
  • Capability to train, develop, and assess team members.
  • Proficient in conversational English for effective communication with customers and team members.
  • Ability to comprehend and follow written and verbal instructions.
  • Must possess the mental and physical abilities necessary to fulfill job duties.
  • Valid driver's license and a clean driving record are required.
  • Must pass a level 2 background check.

ADDITIONAL MINIMUM QUALIFICATIONS:

  • Must be able to move throughout the workday and have the ability to see and hear or use prosthetics to meet these requirements.
  • Must be capable of relating to and working with individuals who may be ill, disabled, elderly, or emotionally distressed.
  • Must be able to lift a minimum of 25 pounds and move it a distance of at least 50 feet, with or without assistance.

WORK SCHEDULE:

  • 45+ hours per week with flexible hours based on business needs. Availability for occasional evenings, weekends, and holidays is required. Travel may comprise 50%-75% of the work schedule.

Equal Opportunity Employer: Trulieve is committed to a Drug-Free Workplace.

Compensation will be based on experience, and a comprehensive benefits package, including paid time off, is available for this position. This role will typically require an average of 40 hours per week, with availability for after-hours emergencies.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy, or any other characteristic protected by federal, state, or local laws.

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