Ambulatory Service Coordinator

15 hours ago


Universal City, California, United States Christus Health Full time

Job Summary:

We are seeking a highly skilled Ambulatory Service Representative to join our team at Christus Health. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our ambulatory services.

Key Responsibilities:

  • Provide exceptional patient care by scheduling appointments, handling phone calls, and coordinating with healthcare providers.
  • Assess patient needs and provide financial counseling, interpreter services, and social services as needed.
  • Prioritize appointments to ensure efficient utilization of physician's clinical staff, equipment, and facilities.
  • Handle urgent patient care calls and alert providers to emergent patient care symptoms and concerns.
  • Schedule urgent care appointments as needed and directed by physician.
  • Verify patient demographic and insurance information, collect co-payments, and obtain signatures for treatment authorization and insurance/billing information.
  • Collaborate with insurers to obtain prior-authorizations for procedures and tests as needed.
  • Review and audit billing discrepancy reports and research errors for resolution.
  • Maintain accurate and timely records, logs, charges, files, and other related information as required.

Requirements:

  • High School Diploma

Work Type:

Per Diem As Needed



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