Technical Project Specialist

2 weeks ago

Panama City, Florida, United States INGENIOUS Full time
Job Overview

At INGENIOUS.BUILD, we have crafted an exceptional platform tailored for organizations within the real estate and construction sectors globally. Our innovative solution empowers businesses to seamlessly oversee every facet of their projects from inception to completion, collaborating effectively with all project stakeholders.

Joining INGENIOUS.BUILD signifies embarking on a remarkable journey to develop the pioneering cloud application for managing the complete lifecycle of real estate construction projects. You will be contributing to what many regard as the pinnacle of construction project management. This is a significant, ambitious, and bold undertaking, and if you possess the necessary skills, you will play a crucial role in its evolution.

Role Overview:

As the Technical Program Associate for Engineering at INGENIOUS.BUILD, you will gain a unique opportunity to become the primary resource for the Engineering team. You will collaborate closely with the VP of Engineering and Product on enhancing processes, educating teams on both new and established methodologies, and working across departments to facilitate effective communication.

In this role, you will manage several process-oriented projects within the Engineering department, provide assistance with devices, hardware, and software challenges, and coordinate various administrative tasks assigned by the VP of Engineering and Product.

We seek a proactive problem solver who can drive efficiency and innovation.

Your Responsibilities:

  • Assist in managing cross-functional product projects to ensure timely delivery.
  • Develop metrics to assess impact and promote internal process enhancements.
  • Identify project dependencies and formulate mitigation strategies.
  • Communicate planning, project status, issues, and risks promptly to stakeholders.
  • Support and promote best practices related to delivery team Scrum methodologies.
  • Lead initiatives in creating and managing multiple Jira and Scrum projects aimed at process optimization.
  • Observe teams to pinpoint opportunities for defining project scope, requirements, and delivery.
  • Assist with daily administrative operations as directed by the VP of Product and Engineering.
  • Act as a liaison among cross-functional teams to ensure effective communication regarding project priorities and tasks.
  • Utilize a data-driven approach to generate Jira reports for enhanced collaboration within teams and leadership.
  • Identify areas for process improvement in developer delivery and future collaboration.
  • Partner in training and educating teams on new and existing processes, aiding them in adhering to protocols through comprehensive documentation and open communication.
  • Collaborate closely with the VP of Engineering to implement new technologies and solutions.

Required Skills and Experience:

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related discipline. Relevant certifications are advantageous.
  • Previous experience in IT support or similar roles within a startup or SaaS environment.
  • Fundamental understanding of computer hardware, operating systems (Windows, macOS, Linux, Ubuntu), and network protocols.
  • Strong problem-solving skills, excellent verbal and written communication abilities, and a customer-service-oriented mindset.
  • Capacity to work independently and collaboratively, with a willingness to learn and adapt to new technologies.
  • Prior experience in a startup setting is preferred.
  • Familiarity with Jira and Vanta.

We are eager to learn more about your qualifications and how you can contribute to our mission.

We look forward to reviewing your application, and a member of our Recruitment Team will reach out accordingly.

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