Technical Support Specialist

2 weeks ago


Panama City, Florida, United States ISHPI Information Technology Full time
Position Overview

Ishpi Information Technologies, Inc. (DBA ISHPI) is dedicated to delivering technical solutions that meet the diverse needs of our clients. Through collaborative efforts with customers, team members, and technical experts, we develop effective solutions that address real challenges faced by significant government and business entities. As part of our team, you will engage in delivering innovative solutions utilizing cutting-edge technologies through established methodologies.

Key Responsibilities

The Help Desk Analyst (Telecommunications) will provide essential support for various telecommunications needs. Responsibilities include delivering data entry, help desk assistance, and comprehensive customer service for mobile communication devices and office administration, including smartphones, tablets, and mobile hotspots.

Specific duties include:
  • Issuing government mobile devices such as smartphones and tablets.
  • Configuring, testing, and installing mobile applications as directed.
  • Offering technical support for users of government-issued smartphones.
  • Preparing telecom devices for re-issuance.
  • Maintaining accurate inventory and accountability of all telecom assets.
  • Staying informed about DoD CAC Personal Identification Number (PIN) reset applications and supporting data collection efforts.
  • Utilizing various software applications including word processing, scheduling, spreadsheets, SharePoint Online, and databases.
  • Employing interpersonal skills to assist customers in identifying and resolving system and equipment issues.
Qualifications

Education: High School Diploma or equivalent is required. A Bachelor's degree in a STEM field from an accredited institution is preferred.

Experience and Skills:
  • 1-2 years of relevant experience is required; prior experience in a similar environment is preferred.
  • Proficiency in Microsoft Windows, Server, Linux, Mac, Apple iOS, Microsoft Office Suite, Microsoft Teams, Microsoft SharePoint, Alloy Navigator, and ServiceNow.
Certification: Must possess DoD 8570 IAT Level II Certification such as CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP.

Security Clearance: U.S. Citizenship and an active government security clearance are required.

Ishpi Information Technologies, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.

Expression of Interest: By applying for this position, you are indicating your interest and may be considered for other career opportunities that align with your skills and qualifications.

  • Panama City, Florida, United States King Technologies, Inc. Full time

    Job SummaryKing Technologies, Inc. is seeking a skilled Tier 2 Technical Support Specialist to join our team and provide top-notch technical support to our customers. As a key member of our technical support team, you will be responsible for maintaining and troubleshooting computer systems, networks, and software applications.Key Responsibilities:Hardware...


  • Panama City, Florida, United States North Florida Surgeons Full time

    Job OverviewPosition: Information Technology Support Specialist Level IILocation: North FloridaWe are seeking a motivated technician who is ready to take responsibility for support tickets and ensure their resolution. The ideal candidate will possess the ability to think independently while also collaborating effectively within a team environment. A strong...

  • ILS Specialist II

    2 days ago


    Panama City, Florida, United States Eastern Shipbuilding Group, Inc Full time

    Job SummaryWe are seeking an experienced ILS Specialist II to join our team at Eastern Shipbuilding Group, Inc. The successful candidate will provide technical support and data analysis to our Program Management Office and Integrated Logistics Support (ILS) teams.Key ResponsibilitiesProvide administrative and analytical support to the Program Management...


  • Panama City, Florida, United States ISHPI Information Technology Full time

    Position Overview Ishpi Information Technologies, Inc. (DBA ISHPI) is dedicated to delivering exceptional technical solutions that meet the diverse needs of our clients. Through collaborative efforts with customers, team members, subject matter experts, and technical leaders, we create effective solutions that address real challenges faced by significant...


  • Panama City, Florida, United States Florida State University Full time

    Department Technology Services Responsibilities Delivering exceptional support to the campus community, including faculty, staff, and students, through various computing assistance activities. Offering technical support for computers, encompassing hardware repairs, software installations, and troubleshooting tasks. Aiding in the management of...


  • Panama City, Florida, United States Florida State University Full time

    Department Technology Services Key Responsibilities Delivering exceptional support to the campus community, including faculty, staff, and students, across various computing assistance tasks. Offering technical support for computers, encompassing hardware repairs, software installations, and troubleshooting. Aiding in the management of classroom...


  • Panama City, Florida, United States BB&E Inc Full time

    Position OverviewJoin Our Team - Cybersecurity Technical Support Specialist for Facility Control SystemsCompany Overview:BB&E Inc. is a prominent engineering and consulting firm located in Northville, Michigan, specializing in civil, environmental, and energy sectors. We are committed to providing exceptional services in Environmental Consulting, Facilities...


  • Panama City, Florida, United States King Technologies, Inc. Full time

    Job SummaryKing Technologies, Inc. is seeking a skilled IT Support Specialist to join our team. As a key member of our Customer Service Desk, you will play a critical role in providing exceptional support to our clients.Key Responsibilities:Route technical issues to the appropriate Tier and determine when escalation to the next Tier is necessary.Track...


  • Panama City, Florida, United States BB&E Inc Full time

    Position OverviewLogistics Support Specialist - Remote Option AvailablePOSITION SUMMARY:BB&E Inc is seeking a skilled Logistics Support Specialist to join our dedicated team. This role focuses on providing expert assistance in the management and establishment of Material Control (MC) systems, ensuring operational efficiency and compliance.KEY...


  • Panama City, Florida, United States HealthCare Support Full time

    Job OverviewWe are seeking a skilled Interventional Radiology Specialist to join our team at HealthCare Support. As a leading national recruitment firm, we specialize in placing top talent in the dynamic healthcare industry.Key ResponsibilitiesProvide high-quality imaging services to patients in a clinical settingCollaborate with healthcare professionals to...


  • Panama City, Florida, United States SCA Health Full time

    About the RoleAs a Medical Support Specialist at SCA Health, you will play a vital role in supporting our physician-driven, specialty care businesses. You will be responsible for providing administrative and clinical support to our medical teams, ensuring seamless patient care and efficient operations.Key ResponsibilitiesData entry and managementFiling and...


  • Panama City Beach, Florida, United States HealthCare Support Full time

    Magnetic Resonance Imaging Specialist HealthCare Support is currently in search of a Magnetic Resonance Imaging Specialist to join a dedicated healthcare team. Key Responsibilities for Magnetic Resonance Imaging Specialist:Provides support to patients undergoing MRI examinations. Performs all duties related to the execution of MRI diagnostic imaging. Work...


  • Panama City, Florida, United States State Street Academy Full time

    Position OverviewState Street Academy is seeking a dedicated GSRP Support Specialist to join our educational team. The successful applicant will hold Michigan Teacher Certification along with the necessary endorsement.As a K-11 charter institution, State Street Academy is committed to fostering a secure and supportive educational atmosphere for our students....


  • Panama City, Florida, United States HCA Florida Gulf Coast Hospital Full time

    OverviewAre you seeking a rewarding career as a Healthcare Support Specialist? HCA Florida Gulf Coast Hospital, a prominent leader in healthcare services, is excited to present this opportunity.BenefitsAt HCA Florida Gulf Coast Hospital, we offer a comprehensive rewards package designed to enhance the health, life, career, and retirement of our employees.Our...


  • Panama City, Florida, United States Healthcare Support Permanent Placement Full time

    Position Overview:Healthcare Support Permanent Placement is actively seeking a Clinical Laboratory Specialist to join a dedicated healthcare team.Job Role & Responsibilities:The Clinical Laboratory Specialist will be responsible for conducting clinical laboratory analyses for diverse patient populations in an efficient, timely, and precise manner. This role...


  • Panama City, Florida, United States Healthcare Support Permanent Placement Full time

    Healthcare Support Permanent Placement is currently seeking a Clinical Laboratory Specialist for a position within a healthcare organization.Position Overview & RequirementsSpecialty: Clinical Laboratory SpecialistDiscipline: Allied Health ProfessionalEmployment Type: Staff40 hours per weekShift: 8 hoursKey Responsibilities:Conduct clinical laboratory tests...


  • Plant City, Florida, United States Linder Industrial Machinery Company Full time

    Job DescriptionLinder Industrial Machinery Company is a leading provider of heavy equipment solutions, with a strong presence in the southeastern United States. We are seeking a highly skilled IT Project Coordinator to join our team.Job Summary:The IT Project Coordinator will be responsible for the imaging and deployment of new equipment, as well as the...


  • Panama City, Florida, United States Pinellas County Schools Full time

    Position Overview:As an Educational Support Specialist, you will play a vital role in assisting the educational process by providing essential non-instructional support. Your responsibilities will include overseeing a classroom that facilitates multiple online learning environments.Key Responsibilities:Assist in managing online classes and ensuring a...


  • Panama City, Florida, United States Healthcare Support Permanent Placement Full time

    Position Overview:Healthcare Support Permanent Placement is currently seeking a Clinical Laboratory Specialist to join a dynamic healthcare team.Job Responsibilities:As a Clinical Laboratory Specialist, you will be responsible for conducting laboratory tests across various patient demographics. Your role will involve:Performing clinical laboratory...


  • Panama City, Florida, United States SCA Health Full time

    About the RoleAs a Medical Support Specialist at SCA Health, you will play a vital role in supporting our physician-driven, specialty care businesses. Your primary responsibility will be to provide administrative and clinical support to our medical teams, ensuring seamless patient care and efficient operations.Key ResponsibilitiesData entry and...