Administrative Support Assistant

4 weeks ago


Cheyenne, Wyoming, United States Laramie County Community College Full time
Job Summary:

The Student Assistant, CCA Strategic Planning Support position assists the CCA Pathway Coordinator in the development of a Strategic Plan for the Pathway.

Position will assist with communication and planning of meetings, compiling, and distributing reports and other documents to be completed as part of the strategic planning project.


Responsibilities:

Essential Functions:
Assist with the development of content for the strategic plan.
Assist with development of communication lists using Excel.
Assist with development of messaging using Microsoft Word.
Assist with the design of the documents needed for the strategic plan using Adobe products.
Follow faculty instructions for the preparation of materials, supplies, or equipment.
Assist with the organization and inventory of supplies and equipment in accordance with policy and practices.
Promptly report any damaged equipment concerns to program faculty.
Attend training/instruction on and help facilitate the program practices.

Administrative Functions:

Support the department through clerical tasks such as filing, scanning, sorting, copying, delivering paperwork and completing general errands as needed.

Assist department team members through preparing materials, monitoring supply inventories and assisting the operational functions of the project.

Provide general customer service through answering phones, responding to visitors, and routing inquiries to the appropriate team member of the department.

Support the department with special projects through completing tasks as assigned.
Communicate and plan accordingly with supervisors to develop and establish a work schedule for the semester.
Promptly communicate any changes to established schedules and seek advanced approval for known schedule conflicts or requests.
Assist with data entry, maintenance of spreadsheets and creation of department flyers or communications.

Other tasks may be assigned based on contemporary institutional need.

Knowledge, Skills, and Abilities:

Knowledge and ability with personal computing applications specifically Microsoft Office Suite (e.g., Word, Excel, Outlook, and PowerPoint), Adobe products (e.g., Reader, Professional), as well as database management systems.

Knowledge and skill in working with equipment and in an office setting.
Ability to maintain confidentiality standards.
Ability to effectively communicate and collaborate with area supervisor to resolve work and college course scheduling conflicts.

Ability to read and interpret instructions in oral, written, or diagrammatical form (e.g., a flow chart of a process).

Excellent customer service skills; ability to communicate clearly with a variety of people, in one-to-one and small group settings either face-to-face, by telephone, or by other electronic means.

Ability to communicate in an informative manner and effectively listen.

Ability to support time-based requests; able to function effectively in a multi-tasking, fast-paced environment with deadlines and frequent interruptions.

Ability to respond to basic inquiries from faculty, staff, or other students.
Knowledge of basic office equipment including computer, copier, fax machine, and telephone.

Maintain appropriate composure and necessary confidentiality with regard to both past and current employee, student, and donor data; documents; issues; etc.



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