Retail Key Holder

1 week ago


Boca Raton, Florida, United States Party City Full time
About the Role

We are seeking a highly motivated and customer-focused Key Holder to join our team at Party City. As a Key Holder, you will play a vital role in ensuring our store is always customer-ready and providing an exceptional shopping experience for our customers.

Key Responsibilities
  • Open and close the store, including alarm activation and deactivation
  • Count and prepare tills for store opening and balancing at the end of the day
  • Prepare deposits and count safe
  • Provide customer service interventions at registers, including price overrides, discounts, refunds, exchanges, and other manual adjustments as needed
  • Perform Leader on Duty (LOD) functions when the Store Team Leader or Team Leader is absent
  • Review and validate Daily Party Plan tasks when performing LOD functions
  • Solve customer-related issues when performing LOD role
  • Execute Emergency Response procedures as needed when acting in the LOD function
  • Receive freight and fill out daily logs
  • Maintain receiving procedures
  • Prepare balloon orders for the next day
  • Recover and clean the store, including sales floor, counter, backroom, breakroom, bathroom, and office
  • Perform daily scan audits
  • Review and respond to communication on Party Central
Requirements
  • Prior retail experience
  • Ability to lead others in a fast-paced environment
  • Helpful, passionate, and fun personality
  • Ability to inspire and serve others
  • Adaptable and able to manage change
  • Results-driven
  • Dependable and committed
  • Enjoy planning parties and events
Physical Demands

Frequent kneeling, bending, and stooping. Standing for long periods throughout the schedule day.



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