Healthcare Billing and Coding Manager

2 weeks ago


Campbell, California, United States Kandu Health Full time
Job Overview

About Kandu Health

Kandu Health specializes in technology-driven healthcare solutions aimed at supporting individuals recovering from strokes. Our integrated systems are designed to assist stroke survivors, their healthcare providers, and caregivers in navigating the recovery journey. We empower our clients to take control of their rehabilitation and strive for the best possible quality of life.

Our Work Environment:

  • In our compact team setting, every member's contribution is vital. Your efforts will have a direct impact on our mission.
  • We foster a collaborative atmosphere, where you will work alongside a diverse group of talented professionals dedicated to providing transformative support for stroke-affected individuals.
  • Despite operating remotely, our strong culture keeps us united, guided by our core beliefs:
    • Everyone deserves assistance.
    • Empowerment enhances recovery outcomes.
    • Quality of life is essential for health.
    • Community support is crucial.
  • Engage with innovative technologies aimed at enhancing the lives of stroke survivors and their families.

Employee Benefits: We offer competitive salaries, a 401k plan, comprehensive health benefits, generous paid time off, and a parental leave program.

Key Responsibilities:

This role is pivotal in managing our comprehensive revenue cycle, overseeing everything from service documentation to account reconciliation. You will analyze health records to ensure accurate coding for medical diagnoses and procedures, facilitating appropriate reimbursement. Additionally, you will be responsible for submitting claims to payers and monitoring outstanding accounts receivable, ensuring timely and accurate payments from third-party insurers.

Essential Duties Include:

  • Conducting insurance verifications using electronic health records and other digital platforms.
  • Reviewing clinical documentation to identify suitable diagnoses and procedures.
  • Assessing the correct application of Evaluation and Management (E&M) codes and modifiers for Current Procedural Terminology (CPT) codes.
  • Processing accurate electronic and manual claims to third-party payers to achieve final payment adjudication, including primary, secondary, and rebilling processes.
  • Managing relationships with third-party billing and coding vendors.
  • Performing routine coding audits to ensure compliance and consistency with billed charges.
  • Validating claim data for accuracy and compliance with relevant regulations, including ongoing knowledge of Medicare, Medicaid, and other third-party billing requirements.
  • Monitoring claim edit reports and resolving discrepancies according to departmental procedures.
  • Effectively addressing coding issues with healthcare providers and office staff.
  • Checking claim statuses online and resolving any suspended items or errors, ensuring billing compliance.
  • Responding to patient inquiries regarding billing.
  • Applying payer policies and local/national coverage determinations to support revenue cycle processes.
  • Communicating audit findings to management and healthcare providers, providing training as necessary.
  • Identifying high-risk areas in coding and documentation practices to mitigate organizational liability.
  • Staying updated on coding changes and disseminating relevant information to staff.
  • Evaluating new physician coding and documentation practices, offering necessary training.
  • Maintaining the confidentiality and security of all protected health information.
  • Reporting trends and issues to management and collaborating on solutions.
  • Hiring and supervising a growing team as the company expands.
  • Other related duties as assigned.

Salary Range: $36-$40/hr

Education and Experience Requirements:

  • A minimum of 4 years of experience in physician or hospital practice ICD-10-CM/CPT coding is required.
  • At least 4 years of billing experience.
  • Certification in coding is required, with a preference for physician-focused credentials such as:
    • CPC - Certified Professional Coder (AAPC)
    • CCS-P - Certified Coding Specialist - Physician-based (AHIMA)
    • CPB - Certified Professional Biller (AAPC)
    • CCA - Certified Coding Associate (AHIMA - entry level)
  • 1-2 years of experience in conducting coding audits is preferred.
  • A High School Diploma or equivalent is required.
  • Proficiency in computer applications and electronic health record systems is essential.
  • Strong organizational skills, attention to detail, and the ability to meet deadlines are necessary.
  • Ability to work cross-functionally with a focus on customer service and urgency.
  • Capability to work independently and prioritize tasks effectively.

Skills:

  • Excellent interpersonal and communication skills for effective interaction with physicians, managers, staff, patients, and external agencies.
  • Ability to identify and resolve complex coding issues.
  • Self-directed with strong organizational and prioritization skills.

Preferred Qualifications:

  • Must provide bi-annual confirmation of continuing education credits and renewed certification verification.
  • Additional education in anatomy, physiology, and medical terminology is preferred.

Work Environment:

  • This is a fully remote position.
  • This role does not offer relocation assistance.

Supervisory Responsibilities:

Manage vendor relationships with third-party billing and coding companies and oversee the growth of the revenue cycle management team.



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